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Conference Services & Catering Manager

Date Posted
23rd November 2016
Reference
VAC-24271
Sector
Hospitality, Tourism & Food Service
Job Type
Permanent
Location
Bermuda
Salary
Not Disclosed

Job Summary

Be an ambassador for our exceptional offerings as Conference Services & Catering Manager, where you will liaise between multiple departments to meet the needs – and exceed the expectations – of your clients.

Job Description

Summary of Responsibilities: 
Reporting to the Director of Conference Services & Catering, responsibilities and essential job functions include but are not limited to the following: 

  • Contracting and managing destination weddings, 
  • planning corporate meetings and incentives programmes, 
  • contracting and managing socials, catering weddings and events, 
  • establishing and maintaining rapport with clients, prior to, during and post event/conference, 
  • encouraging repeat business, 
  • organizing event/conference bookings from date of booking to departure, including meeting requirements, guest room requirements, guest room pickup, food & beverage and audio visual, 
  • sales Calls via phone and in person, 
  • creating floor plans for each event to ensure banquets and clients are in agreement , 
  • initiating billing procedures, ensuring any deposits and/or credit applications are received with adequate information and within an acceptable time frame, 
  • conducting pre-conference meetings with clients and pertinent departments to confirm all relevant details are communicated, 
  • conducting and/or attending daily meeting to review event contracts and ensure changes are communicated with appropriate departments, 
  • other duties as assigned
     

Qualifications:

  • Hospitality Management degree or diploma in a related discipline preferred,
  • 3 to 5 years previous experience with leadership experience within a similar role required,
  • excellent communication skills, interpersonal, team, problem solving, multi-tasking required,
  • proven record of accountability and dependability,
  • operational knowledge of the OPERA system, proficient with MS Office required

 

Visa Requirements:    

Non-Bermudian candidates will need to qualify for a Bermuda Department of Immigration work permit applied for by the Fairmont Southampton Hotel.


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