The Caribbean's Premier Career Network
Conference Services & Catering Manager
Job SummaryBe an ambassador for our exceptional offerings as Conference Services & Catering Manager, where you will liaise between multiple departments to meet the needs – and exceed the expectations – of your clients.
Summary of Responsibilities:
Reporting to the Director of Conference Services & Catering, responsibilities and essential job functions include but are not limited to the following:
Contracting and managing destination weddings, planning corporate meetings and incentives programmes, contracting and managing socials, catering weddings and events, establishing and maintaining rapport with clients, prior to, during and post event/conference, encouraging repeat business, organizing event/conference bookings from date of booking to departure, including meeting requirements, guest room requirements, guest room pickup, food & beverage and audio visual, sales Calls via phone and in person, creating floor plans for each event to ensure banquets and clients are in agreement , initiating billing procedures, ensuring any deposits and/or credit applications are received with adequate information and within an acceptable time frame, conducting pre-conference meetings with clients and pertinent departments to confirm all relevant details are communicated, conducting and/or attending daily meeting to review event contracts and ensure changes are communicated with appropriate departments, other duties as assigned
Hospitality Management degree or diploma in a related discipline preferred, 3 to 5 years previous experience with leadership experience within a similar role required, excellent communication skills, interpersonal, team, problem solving, multi-tasking required, proven record of accountability and dependability, operational knowledge of the OPERA system, proficient with MS Office required
Non-Bermudian candidates will need to qualify for a Bermuda Department of Immigration work permit applied for by the Fairmont Southampton Hotel.