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Job SummaryThe Legal Clerk will establish an effective working relationship with the Legal Counsel and other key internal stakeholders, primarily staff, as necessary.
Reporting to the Legal Counsel, the Legal Clerk will assist with a variety of legal functions including drafting, case management, filing and organization and cataloging. The Legal Clerk is responsible for completing other clerical duties and supporting the Legal Counsel with contracting providers and provider contract management. The Legal Clerk will further support the Legal Counsel in coordinating agendas and meetings as well as handling documentation and filing.
The position requires a working level of knowledge i of the laws that govern The Bahamas and will assist in supporting the Legal department with the handling of appeals management.
- Files, retrieves and completes legal queries as directed and advised by the Legal Counsel and Deputy Director, Strategy, Legal and Policy.
- Photocopies documents and prepares files for review, assists in addressing legal disputes.
- Protects confidential information by preventing unauthorized legal release to non-intended personnel, internal and external, both written and verbal.
- Supports Legal Counsel in drafting contracts, documents, policies and procedures.
- Maintains legal databases, supplies and inventory.
- Assists Legal Counsel with drafting, providing input and making necessary updates to provider contracts.
- Provides advice and review of provider contract management process and updates where necessary.
Complaint and Appeal Management
- Supports Legal staff in all areas of complaint and appeal management including but not limited to, reviewing, responding to and filing appeals and disputes, as well as claims disputes.
- Provides input and distributes communication to internal and external stakeholders regarding decisions made on complaints, appeals and claim disputes.
Operational and Resource Management
- Applies a working level of legal expertise as well as basic knowledge of office and data management software, administrative practices and protocols and office equipment usage.
- Supports routine legal administrative process activities.
- Conducts routine administrative and legal related process activities and reporting, such as filing, data entry and reception duties, completing forms, updating spreadsheets/work documents, etc.
- Co-ordinates agendas, meetings and arrangements, handling confidential information and documentation.
- Maintains legal files, databases and supply inventories for the legal department.
System Transformation and Quality Assurance
- Completes a variety of legal related routine, standardized tasks and assignments.
- Resolves fundamental administrative support issues following clearly defined protocols and operating procedures.
- Identifies appropriate internal resources to resolve issues outside of established procedures.
- Follows standard administrative procedures and organization support practices and procedures when making routine decisions.
- Receives guidance from Legal Counsel and other Senior Branch staff members to address issues outside defined protocols and operating procedures or non-routine circumstances.
- Identifies areas for modification/revision to administrative procedures and processes that impact the legal department.
- Ensures day-to-day activities are conducted following appropriate practices and procedures.
People and Leadership
- Seeks performance input from Legal Counsel and other Senior Branch members to identify own learning needs.
- Provides guidance to new staff, assisting in their orientation to the legal department and standard administrative processes and procedures.
Partnerships and Stakeholder Management
- Develops working rapport with internal stakeholders to identify needs and exchange routine information.
- Screens routine stakeholder queries, responds to basic queries from staff, visitors and others as well as responds to administrative support requests.
Minimum Education and Experience
- Minimum Associate’s degree in a related field and a certificate in Paralegal Studies or equivalent.
- Minimum 5 years related work experience.
- Demonstrates high integrity and ethical behavior
- Is respectful and supports diversity
- Is results- and action-oriented
- Has strong interpersonal skills
- Is a strong and effective communicator
- Demonstrates computer literacy
- Meets deadlines
- Good attendance and punctuality
- Attention to detail