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Assistant Director, Residential Life & Student Advocacy Services (RLSAS) UB-North

Date Posted
10th October 2017
Education & Training
Job Type
Not Disclosed

Job Summary

This position provides leadership and direction for housing, residential life, and student advocacy services at UB-North

Job Description

The Assistant Director is responsible for the management and coordination of the new residential facility towards creating a highly effective and engaging residence hall environment where students can learn and develop in alignment with the university’s mission. In addition, the Assistant Director will be responsible for developing and administering programs and services to support the personal, social, and emotional well-being of students as they progress towards attaining their education at UB-North.


  • The duties of the Assistant Director, Residential Life & Student Advocacy Services (RLSAS) UB-North, include but are not limited to the following:
  • Supervise and develop Resident Assistants program including selection, recruitment and training; 
  • Foster a culture of student satisfaction and motivate RLSAS staff to provide quality service;  
  • Facilitate staff development and set goals with residence hall staff;  
  • Facilitate weekly Resident Assistants’ (RAs) and staff meetings;  
  • Work closely with the Dean of Students to develop and implement operations and procedures’ policies and manuals;  
  • Co-create and nurture with residents a community that promotes personal growth, civic responsibility, compassion, respect for others, and academic excellence;
  • Be visible, available, accessible and approachable to students and attend hall programs and activities;  
  • Serve as student conduct administrator, conflict mediator, and provide intervention counseling to campus residents;  
  • Coordinate the social, educational, spiritual and community development programming activities;  
  • Utilize student needs assessment and program evaluation strategies to create vital and engaged living learning communities;  
  • Evaluate and assess University housing occupancy, retention, and projection trends; 
  • Oversee the residential facilities to maintain a safe, secure, and healthy living environment and confirm that all room assignments and billings are completed and communicated to students; 
  • Ensure the security and safety of students and be responsible for crisis and risk management; 
  • Establish long range planning mechanisms; 
  • Represent the department and establish a collaborative relationship with the University departments; 
  • Administer, supervise and develop a comprehensive program that supports the social and emotional well-being of students; 
  • Provide leadership, professional expertise and direction in the planning of events that promote students’ social and emotional wellness with both on-campus and off-campus partners; 
  • Provide individual and small group remediation/empowerment counselling to support students in their academic pursuits; 
  • Perform special projects and other duties as assigned. 


  • Master's degree in higher education administration, counseling, physical education, or a related field; supplemented with five (5) years of related experience in increasingly advanced supervisory roles in student leadership and youth programming and development. 
  • Must have or be able to attain AED, CPR and First-Aid certifications through a nationally recognized organization. 


  • Knowledge of college student development (theory and practice) ; 
  • Knowledge of residence life operations; 
  • Experience implementing programs and services geared towards meeting the needs of students; 
  • Proven commitment to providing leadership in community youth programs; 
  • Written and verbal communication skills; 
  • Supervisory skills and abilities; 
  • Ability to maintain confidential information; 
  • Ability to handle multiple tasks simultaneously; 
  • Ability to reside on campus and work a flexible schedule; 
  • Resiliency under pressure, de-escalation intervention skills. 

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