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Bell Captain (On-Call)

Date Posted
12th October 2017
Reference
VAC-27128
Sector
Hospitality, Tourism & Food Service
Job Type
Temporary
Location
Bermuda
Salary
Not Disclosed

Job Summary

As a Bell Captain with Fairmont Hotels & Resorts how you greet and care for each Guest as they arrive, will show you are a true professional.

Job Description

Summary of Responsibilities: 
Reporting to the Director of Front Office,
 responsibilities and essential job functions include but are not limited to the following: 

  • Consistently offer professional, friendly and engaging service
  • Lead and supervise the bell and door team
  • Ensure the team are operating in the timely and efficient transfer of luggage to the guest’s room
  • Assist guests regarding hotel facilities in an informative and helpful way
  • Follow department policies, procedures and service standards
  • Follow all safety policies 
  • Other duties as assigned
 

Qualifications:

  • Previous Belldesk experience preferred
  • University/College degree in a related discipline an asset
  • Excellent communication skills and a professional presentation
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively with fellow colleagues as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

 

Physical Aspects of Position (include but are not limited to): 

  • Constant standing and walking throughout shift
  • Frequent lifting and carrying up to 100 lbs
  • Frequent kneeling, pushing, pulling, lifting
  • Frequent ascending or descending ladders, stairs and ramps

 

Visa Requirements: Only applicants who are Bermudian, a Spouse of Bermudian or hold a Permanent Resident's Certificate are eligible for this position.
Resumes submitted that cannot fulfill these requirements will not be considered. 

 


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