Case Manager (GMG/SEG 1)

Contract Type
Government & Public Sector, Healthcare & Medical
Salary & Benefits
Date Posted
Expiry Date
The South East Regional Health Authority wishes to invite suitably qualified candidates to fill the position of Case Manager (GMG/SEG 1).



The Global Fund was created to finance a dramatic turn-around in the fight against AIDS, tuberculosis and malaria. As a partnership between governments, civil society, the private sector and affected communities, the Global Fund represents an innovative approach to international health financing. By funding the work of new and existing programs, the Global Fund seeks to save millions of lives, stop the spread of disease and halt the devastation to families, communities and economies around the world.   The principles of the fund are:

  • Operate as a financial instrument, not an implementing entity. 
  • Make available and leverage additional financial resources. 
  • Support programmes that reflect national ownership. 
  • Operate in a balanced manner in terms of different regions, diseases and interventions. 
  • Pursue an integrated and balanced approach to prevention and treatment. 
  • Evaluate proposals through independent review processes. 
  • Establish a simplified, rapid and innovative grant-making process and operate transparently, with accountability. 


The Jamaica CCM for HIV/AIDS Response is a recipient of a grant from the Global Fund to Fight AIDS, Tuberculosis and Malaria, which will implement a project to Consolidate existing gains while scaling up to provide universal access to treatment, care and prevention services with special emphasis on special Vulnerable Populations in Jamaica. This grant was approved under Jamaica’s HIV/AIDS Global Fund Round 7 proposal which is based on the new National Strategic Plan (2007 – 2012) aimed at achieving universal access to HIV prevention, treatment and support.


The HIV Round 7 Proposal builds on the successful implementation of the first Global Fund (GF) proposal (2004 – 2009) in which all key indicators were achieved (consistent A rating).  The Round 7 Proposal responds to the challenges in implementing the previous Strategic Plan and corresponds to changes in the epidemic since the first GF Proposal.  The strategic plan is costed at US$ 201 million and the Global Fund proposal requests US$ 44 million to address three of the four priority areas of the plan


The three priority areas  of the Round 7 Global Fund proposal include:

  • Prevention:  Scale up interventions targetting socially vulnerable, marginalised populations, and those most at risk groups, including PLWHA, MSM, CSW, and their clients,  adolescents and youth, drug users and prison inmates.  A revised Health and Family Life Education (HFLE) curriculum that integrates sex education and HIV prevention will be rolled out in the majority of schools.
  • Treatment, Care and Support:  Over 3000 people, including 300 children, are currently on ARVs.  The proposal seeks to accommodate up to 7500 persons on ARVs to achieve universal access to all persons in need.  The programme will continue to ensure a comprehensive system of care as well as intensify adherence counseling efforts, monitor and prevent resistance and improve standardized methods of tracking adherence and ARV resistance.
  •  Enabling Environment and Human Rights. The proposal will operationalize the national HIV policy and various other HIV policies recently initiated and empower beneficiaries of these policies to understand their rights and seek redress in instances where rights are abused.  The full participation of PLWHA and NGO sectors will aid to ensure implementation. Efforts will also be placed on reducing stigma and discrimination and affirming the rights of  all Jamaicans


Based upon the three priority areas, the Objectives of the Global Fund Rd 7 Project are to:

  • To improve access to gender  sensitive, age appropriate HIV, Sexual Reproductive health information and services for adolescents (ages 10-14) through delivery of health and Family Life education
  • To increase gender sensitive prevention services  for vulnerable populations including sex workers, men who have ex with men (MSM) , adolescents and Youth, inmates, drug users, people living with HIV/AIDS (PLWHA), and High risk persons at selected sites (clubs, bars, restaurants, bus terminals, malls, plazas, street corners)
  • Increased access to gender sensitive HIV counselling and testing
  • Support behaviour   change interventions including condom promotion and dual methods use and positive prevention for people living with HIV.
  • To create a supportive environment for safer sexual behaviour and stigma a reduction using mass media
  • To improve the availability of  quality of diagnostics and monitoring services for PLWHA of all ages
  • To provide quality medication including antiretroviral  therapy for PLWHA of all ages
  • To provide adherence counselling and psychosocial support to PLWHA
  • To identify and report acts of discrimination and ensure redress for PLWHA and those affected by HIV/AIDS. 
  • To reduce discrimination in all sectors including health
  • To advocate  and facilitate programmes that protects  human rights
  • To support the capacity building of stakeholders (PLWHA) to be involved in policy making, program design, implementation and M & E.
  • To provide quality medication including anti-retroviral therapy for  PLWHA of all ages
  • To ensure that adequate and competent personnel and office logistics are available for supporting the successful implementation of the proposal.




Once a client is identified as suitable for case management services, the client should be referred to the case manager who will then initiate the following key activities:

  • Assessment of service needs
  • Development of an individualized service plan; 
  • Coordinating services and activities required to implement the service plan;
    • Refer to appropriate agencies required to assist the client in achieving the goals and objectives identified in their service plan and provide client-specific advocacy 
  • Monitoring to assess the efficacy of the service plan; 
    • Participate in case conferencing with other members of the case management team 
    • Evaluate service plan goals and conduct follow-up
    • Re-evaluate and adapt the plan as necessary 
    • The following clients should be reassessed within 60 days.
      • Incarcerated within the last 90 days
      • Diagnosed with HIV in the last 180 days
      • Currently homeless
  • Transfer and inactivate clients as appropriate


Other specific deliverables include;

  • Provide one-on-one, family and group counselling in the areas of managing personal hygiene and nutrition, identifying and taking immediate informed action to manage grief, death and dying and medical needs to PLWHA, their family members, peers, friends, etc.
  • Coach, counsel and advise family members of PLHIVA about needs, care, support and treatment.
  • Makes regular visits to clients when hospitalized.


Special service plans must be developed for clients who fall into key populations.

These activities will be guided by the Case Management Protocol



The consultant will present a progress report on a monthly basis presenting the results and progress of the work. The report should be presented to the MOH on a monthly basis and should highlight progress in line with the initial workplan.

A final report with the results and recommendations should be submitted for approval by the MOH once the consultancy work is completed. The final report and the data and materials collected should be delivered in magnetic media (diskette and/or CD) as well as hard copies.


  • The Officer will report directly to the Medical Officer (Health) with HIV Responsibility within the parish and the Regional HIV/STI/Tb Coordinator. 



  • The contract will be for twelve calendar months and will be renewable on the basis of an evaluation of performance.


  • First Degree in Social Work, Sociology or Psychology
  • Three years relevant experience with emphasis on counselling
  • Experience working with PLHIVs


  • A Masters in Social Work (from an accredited university)



  • Proficiency in the use of relevant computer applications (MS Word, Excel and Power Point)
  • Communication skills – Oral and Written, along with group facilitation and counselling skills, programme development and proposal writing.
  • Able to work on own initiative with minimum supervision.
  • Flexibility (including some Saturdays, Sundays and Public Holidays) and adaptability.
  • Ability to develop, plan, and implement short and long-range goals. 
  • Ability to coordinate and implement multiple projects and events. 
  • Ability to handle high volumes of activity in a timely, professional and efficient manner.
  • Skill in organizing resources and establishing priorities. 
  • Ability to use independent judgment and to manage and impart confidential information. 
  • Ability to work professionally and cooperate with team members and representatives of other agencies
  • Ability to be a team player
  • Strong time management skills, especially when facing tight deadline


  • Maybe required to work beyond normal working hours in order to meet deadlines.

We thank all applicants for their expressions of interest however only those shortlisted will be contacted.


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