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Catering & Conventions Service Manager

Date Posted
31st January 2018
Hospitality, Tourism & Food Service
Job Type
Cayman Islands
Not Disclosed

Job Summary

The Catering & Conventions Services Manager provides coordination and servicing of convention, group and local business.

Job Description

Job Description:

  • Reports to the Director of Conventions
  • Responsible for all aspects related with the coordination of groups in house that have been assigned by the Director of Conventions: Pre- planning with the clients, estimated cost of the program prior to group arrival, up-sells all banquets revenues, executes banquet event orders, group resume, follows up on the day to day coordination of the group.
  • This person acts as a liaison between the meeting planners, social events and hotel staff.
  • This person participates in arranging and coordinating all meeting and local social events to include weddings and holiday parties.
  • Details including meeting room set ups, coffee breaks, food and beverage functions, audiovisual needs, group transportation, wedding ceremonies, billing instructions and other special requirements of the group/event.
  • He/she will also coordinate the set-up and oversees the function space, developing catering contracts, booking post-convention reports, monthly forecasting and more as requested.


Required Skills & Experience:

  • Prior hotel conference management and catering experience required
  •  Luxury/4-diamond hotel experience preferred
  • Must be a self-starter, flexible, creative, organized and results driven
  • Candidate should be extremely detail oriented, organized and be able to handle a fast paced environment
  • Must be able to meet the demands of clients' events to include presence at numerous food and beverage functions throughout the day
  • Able to work a flexible schedule including weekends and holidays
  • Computer experience with Windows, Excel, Opera, Office and Microsoft Outlook will be an asset.
  • Provide personal attention to clients from the time a group is classified as definite until the bill is paid to ensure total satisfaction of group needs
  • Prepare Banquet Event Orders and Group Resumes for all appropriate hotel departments to facilitate efficient purchasing, planning and employee scheduling
  • Provides forecasts, provides Actuals vs. Forecast at end of month with comments.


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