Collections Officer

Contract Type
Accounting & Finance
Port Antonio, Savanna-la-mar, Montego Bay, Morant Bay, Spanish Town
Date Posted
Expiry Date
Applications are invited from suitably qualified candidates to fill the position of Collections Officer (Level 4) in the Tax Administration Jamaica (TAJ).

Job Purpose

The incumbent will process tax related transactions with the attendant fees, collect, receipt and account for revenue paid within the Tax Office directly or by mail.


Key Responsibilities


  • Checks and signs for high valued stock received from the Stock Officer;
  • Examines documents presented by taxpayers/customers for the various transaction types (such as motor vehicle registration and fitness fee, applications for motor vehicle titles, plates and Trade Licence Certificate, etc.) ensuring completeness and authenticity of documentation;
  • Advises taxpayer of and collects relevant amount to be paid for the specific transaction;
  • Inputs Taxpayer Registration Number and/or other relevant information from the documentation to appropriate payment screen of the Integrated New Cash Remittance System(INCRS);
  • Returns supporting documents to the taxpayer/customer;
  • Stamps and signs receipt generated by the system and issues to the customer/taxpayer with the Motor Vehicle Registration Certificate (MVRC), sticker, plates and Trade Licence Certificate etc where applicable;
  • Checks Tax Returns (i.e. for PAYE, Education Tax and Income Tax etc ) filed by taxpayers and keys relevant information to the INCRS, ensuring;
  • Endorses, stamps and signs Fact of Filing Receipt as well as general receipt generated by the system for any payment made and issues to the taxpayer;
  • Processes Returns submitted via mail or the Drop/Deposit Box, ensuring where applicable that monies received (cash, cheques or money order) coincide with that recorded in the Value Book;
  • Prepares relevant receipts and returns to Value Book Officer for transmission to taxpayer;
  • Ensures payments of all Returns are credited to the appropriate Heads of Revenue;
  • Prepares and issues Revenue Deposit Received to customers as change from cheques;
  • Checks deposit accounts to verify accuracy of amounts presented on RDR to be used by tax/payers/customers;
  • Prepares Refund Certificates;
  • Checks and accounts for all cash, cheques, debit and credit card payments received;
  • Disseminates information to customers;
  • Secures and returns unused stock at the end of the work day;
  • Batches credit and debit card receipts;
  • Reconciles the revenue collected with that recorded on the system and the total for the receipts issued;
  • Prepares lodgment slips and relevant documentation for deposit to HEART, NIS and TAJ’s bank accounts;
  • Performs other duties as assigned by the Collections Supervisor.

Required Knowledge, Skills and Competencies

  • Good knowledge of the relevant tax laws and regulations
  • Comprehensive knowledge of Tax Administration policies and procedures
  • Comprehensive knowledge in ICTAS and INCRS
  • Good knowledge of the FAA Act and Regulations
  • Working knowledge of relevant computer applications
  • Excellent time management skills
  • Excellent communication, interpersonal and team skills
  • Excellent  customer relations skills
  • High level of integrity and ethics


Minimum Required Qualification and Experience

  • Bachelor of Science Degree in Accounting, ACCA Level 2 or equivalent qualification;
  • Training in Integrated Computerized Tax Administration System ( ICTAS) and Integrated Cash Remittance System ( INCRS);
  • Two (2) years related work experience.


Special Condition Associated with the Job

  • Extremely long working hours at times.


Salary range $1,572,099 – $1,933,484 per annum and any applicable allowance(s);


Please note that only shortlisted applicants will be contacted

Register and Apply
Log In and Apply

Please fill in the form, upload your CV to complete your application. You will also register during this process to enable you to log in track you application and setup Job Alerts.


By submitting this form you agree to our terms of use
Register & Apply

You may also be interested in...

Property Accountant - Palm Island
Featured Posted by Galley Bay Resort & Spa
Our private island Resort is seeking an experienced Hospitality Accountant to oversee all aspects of Financial Management and Warehousing and manage the small dedicated team. Must be Hands On and Detail oriented with a passion for the Hotel Industry
Salary: Salary Negotiable Town/City: Palm Island
Administrative Manager - St. George, Barbados
The ideal candidate should have at least 5 years’ experience after graduation with a degree in Accounting or other professional accounting qualification.
Salary: Competitive Town/City: St. George, Barbados
General Manager - Sint Maarten
Featured Posted by Motorworld Group of Companies
As GM of an Automotive Group, you'll ensure the profitability of the dealership by overseeing various Departments; Sales, Parts, Service & Accounting. You'll be responsible for planning, motivating and coordinating the dealership's overall management
Salary: Salary Negotiable Town/City: Sint Maarten
Accountant - Sint Maarten
Featured Posted by Motorworld Group of Companies
Key player in Accounting Department with high level responsibilities critical to the financial management of the company. Must be detail-oriented and an effective communicator with exceptional planning, organizing and execution skills.
Salary: Salary Negotiable Town/City: Sint Maarten
Chief Financial Officer - Sint Maarten
Featured Posted by Motorworld Group of Companies
Responsible for overseeing accounting functions & financial management. Must be detail oriented & have a hands-on approach to leadership & management, an effective communicator with exceptional planning and organizational skills.
Salary: No Salary Town/City: Sint Maarten