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Communications and Knowledge Management Specialist, Eastern and Southern Caribbean

Date Posted
17th March 2017
Government & Public Sector, Humanitarian
Job Type
Not Disclosed

Job Summary

Communications and Knowledge Management Specialist, Eastern and Southern Caribbean

Job Description

~~RTI International is an independent nonprofit research institute and leading development organization headquartered in Research Triangle Park, North Carolina, USA. Since 1958, RTI has worked in over 150 countries and designed and implemented cutting-edge solutions in the sectors of economic growth, governance, education, and health. A cornerstone of RTI’s work is strengthening the capacities of local partners and systems in order to increase local ownership and ensure that host country individuals and organizations have the skills and resources to achieve their missions and sustain their services in the long term.

Position Summary 

RTI is currently accepting applications for a Communications and Knowledge Management Specialist for an anticipated USAID-funded Local Capacity for Local Solutions project that will focus on ten countries in the Eastern and Southern Caribbean (ESC) region. These countries include: Antigua & Barbuda, Barbados, Dominica, Grenada, Guyana, St. Kitts & Nevis, St. Lucia, St. Vincent & the Grenadines, Suriname, and Trinidad & Tobago. The project office and staff will be based out of Bridgetown, Barbados. The project will be four years in duration and is expected to commence in April 2017 and may require limited travel. This position is contingent upon receipt of donor funding. The Barbados local compensation plan will be applied for this position.

Primary Responsibilities

The Communications and Knowledge Management Specialist will be responsible for promoting project activities among a wide variety of stakeholders and also translating data into success stories and lessons learned. She/he will be responsible for creating content (and collecting and refining content from project partners) and managing the project’s online knowledge sharing portal or website. This website will benefits non-governmental and civil society organizations across the ESC region.

Specific responsibilities include:

• Conduct an aggressive outreach campaign to raise awareness of the Project with key stakeholders.
• Provide news releases to radio, television, and electronic media.
• Organize periodic meetings with staff and partner NGOs (grantees) to exchange experiences and understand their experiences and successes.
• Prepare case studies and other Project-related documentation.
• Write information pieces and success stories on the project’s knowledge sharing website for NGOs and CSOs and solicit content from project partners so that it is continually updated and attracts stakeholders on a regular basis.
• Maintain a repository of key documents and helps to re-craft them so they are accessible to targeted audiences.
• Work with technical managers to write success stories, lessons learned, and activity reports.
• Ensure USAID and project branding guidelines are adhered to.
• Develop other communication tools (newsletters, pamphlets, project briefs) as needed.
• Identify appropriate ways to publicize and disseminate project related information and materials; design and develop project materials and publications.
• Develop an information resource database for the project; collect and compile materials from team members for sharing and submitting to USAID website (and ministry website, if required).
• Work closely with other team members (particularly the Capacity Development and Grants Manager and Monitoring and Evaluation Specialist) to gather and synthesize project related technical information and data.
• Translate and write information data into suitable language for a lay audience as appropriate.
• Liaise with media personnel to publicize information, as appropriate.
• Write articles on project activities including technical notes, best practices and lessons learned and contributions to USAID publications and local media outlets.
• Contribute to the development and preparation of annual work plans, quarterly reports and other reports to USAID; edit documents.
• Promote knowledge sharing through the organization’s processes, systems and departments/units by helping develop and strengthen links between them to facilitate exchange of information; and
• Perform other tasks as assigned by Supervisor.

Required Skills and Qualifications

The successful applicant will be a proactive person that has exceptional verbal and written communication skills. She/he will also be able to multi-task and work under tight deadlines. She/he will also have strong interpersonal skills and be able to work well in a diverse team across multiple countries.

Required skills also include:

• A Bachelors’ degree with at least three years of experience (preferably in the field of communications and knowledge management).
• Successful experience in documenting results and success and the ability to analyse data and tell a story using data.
• Experience in coordinating information from a large number of partners and ensuring that it is relayed in an easy to understand format.
• Experience in creating newsletters and, ideally, in working with the media.
• Knowledge of the NGO and civil society sector in the Eastern and Southern Caribbean.
• Candidates with experience in working on USAID-funded projects and that are familiar with USAID branding and marking requirements are highly desired.

Application Instructions: Qualified candidates are invited to apply for this position and submit their CV and cover letter to . Candidates are encouraged to apply as soon as possible. Only short-listed applicants will be contacted.


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