Customer Service Representative

Caribbean Bottling Company (Bahamas) Ltd.
Contract Type
Secretarial Administrative & Clerical
Salary & Benefits
Date Posted
Expiry Date
Responsible for answering customer related queries via either email, telephone or in person, as well as for ensuring that all information regarding products, procedures and services that company provide are up-to-date.


Key Responsibilities

  • Daily processing of all orders received for delivery
  • Handling all Customer Service related complaints and forwarding information to respective departments for analysis
  • Checking driver invoices daily to ensure that all orders received are processed accurately and delivered on the requested delivery date
  • Maintaining an up-to-date database of all customer contact information
  • Collecting data and gathering routine reports and documents for management, accounting department and external partners
  • Identifying recommendations to contribute to risk reduction and sustainable performance
  • Any other duties as assigned


Minimum Qualifications

  • High School Diploma
  • BGCSEs including Math and English
  • 2-3 years' experience in Customer Service, Tele-Sales and/or related field
  • Excellent oral and written communication skills
  • Excellent organizational skills
  • Strong computer knowledge and skills (Microsoft Excel, Word, etc.)
  • Ability to speak a foreign language (a plus)
  • By submitting this form you agree to our terms of use

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