Digital Communications Manager

Contract Type
Hospitality, Tourism & Food Service, Information & Communication Technology
Cruise Ship
Competitive Salary
Date Posted
Expiry Date
Holland America Line is looking for an internet savvy, friendly, sales oriented Digital Communications Manager.


As the digital communications manager onboard one of Holland America Line’s vessels you will effectively manage shipboard internet services (guest and crew) internet and mobile phone/devices, to achieve or exceed budgeted financial and guest satisfaction goals in compliance with policies, procedures and set targets. The individual most qualified for this position will lead by example in matters of professionalism, ethic, responsibility, integrity, and personal presentation.


Essential Functions:

  • Manages the delivery of internet services to guests and crew, in compliance with company policies and procedures
  • Regular conducts basic technical troubleshooting as instructed by various shore side departments as needed. 
  • Ensures proper maintenance, functionality, and availability of crew communication services, vending machines, and office equipment
  • Conducts digital basics workshops in compliance with the program’s policies and procedures



  • Working in IT management, marketing, and sales experience 
  • Previous travel, tourism or cruise industry experience preferred
  • Proficient in PC/Wireless networks, and other PC software applications 
  • Proficient in MS Office applications, including Power Point, Publisher, and Excel
  • Fluency in reading, writing, and speaking English; multi-lingual a plus


Holland America Line crew members are the heart of the operation and work endlessly to ensure that each guest has a memorable vacation. Before you submit your CV/Resume, ask yourself are you ready to pursue the job of a lifetime!


You may also be interested in...

Corporate Planner (SEG 1) - Kingston
Applications are invited from suitably qualified candidates to fill the vacant post of Corporate Planner (GMG/SEG 1) in the Post and Telecommunications Department.
Salary: Competitive Salary Town/City: Kingston
Office Attendant (LMO/TS 2) - Kingston
The Office Attendant is responsible for keeping the Director’s Office, other Offices, pantries and conference rooms clean and tidy. Also serve lunches to the Directors and preparing refreshment for meetings
Salary: Competitive Salary Town/City: Kingston
Senior Director, Forensic Sciences (SOG/ST 10) - Kingston
Applications are invited from suitably qualified candidates to fill vacant post of Senior Director, Forensic Sciences (SOG/ST 10) – Forensic Sciences Department, in the Institute of Forensic Science and Legal Medicine.
Salary: Competitive Salary Town/City: Kingston
Director, Natural Resources (SEG 3) - Kingston
Applications are invited from suitably qualified candidates to be assigned to the post of Director, Natural Resources (GMG/SEG 3) in the Environment and Risk Management Branch, Ministry of Economic Growth and Job Creation.
Salary: Competitive Salary Town/City: Kingston
Vice President, Group Tax Manager - Bermuda
The incumbent will also be responsible for ensuring all business and Group legal entities comply with the identification, documentation and reporting obligations under multiple jurisdictional tax regimes.
Salary: Competitive Salary Town/City: Bermuda