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Director of Operations

Date Posted
26th July 2017
Reference
VAC-26456
Sector
Customer Service & Call Centre, Management
Job Type
Permanent
Location
Georgetown
Closing Date
09/09/2017
Salary
Not Disclosed

Job Summary

We are a Joy-at-Work Organization where our team looks forward to coming to another family daily and to that next day at work. It is more than just a paycheck. It is about experiencing purpose through your work journey with us.

Job Description

EXPERIENCE

- Director level oversight of call center for a minimum of ten (10) years at a proven exemplary level of success. Please note that relocation to Georgetown, Guyana is required.

 

QUALIFICATIONS

- Bachelors Degree required, Masters Degree preferred.

- Industry Certification(s)  preferred.
 

SKILLS

- Servant Leadership and respect for the inverted style organizational chart.
- Strong relational approach.
- Strong written and verbal communication.
- Knowledge of MS Office with Advanced level in Excel.
- Strong analytical skill with respect to qualitative and quantitative.
- Experience with enterprise level databases.
- High cultural competency at the international level.
- Mediation & Conflict Resolution.
- Values and Results oriented.
- Sensitivity to staff with delicate life issues.
- High value for education as key to growth and development.
- Understanding of multiple world views - Guyana is the land of 6 races.

 

A PLUS

- Work experience within the Caribbean and South American Region.
- Knowledge of Guyana's Culture.
- Knowledge of the American Culture.
- Second language within the South American context. 

 

We look forward to hearing from you!

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