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Floor Supervisor - Casual

Date Posted
11th January 2018
Reference
VAC-27904
Sector
Hospitality, Tourism & Food Service
Job Type
Temporary
Location
Bermuda
Salary
Not Disclosed

Job Summary

As a Floor Supervisor your attention to detail will show the Housekeeping team that you are committed to providing luxury Guest experiences. The energy and enthusiasm you display will create a “fun” place to work.

Job Description

Summary of Responsibilities: 
Reporting to the Executive Housekeeper, 
responsibilities and essential job functions include but are not limited to the following:

  • Consistently offer professional, friendly and engaging service
  • Lead and supervise the day-to-day operation of the department to ensure service standards are followed
  • Handle Guest concerns and react quickly, logging and notifying the proper areas
  • Actively participate in daily briefing, daily warm up and department meetings
  • Ensure Room Attendants are informed daily about priorities in their section
  • Follow departmental policies and procedures
  • Report necessary maintenance items
  • Follow all safety and sanitation policies
  • Other duties as assigned 

 

Qualifications:

  • Proficient in English (verbal & written) essential
  • High school diploma or equivalent preferred
  • Minimum 1 year experience in a supervisory capacity in a hotel Housekeeping environment
  • Proven training skills
  • Experience with Hotel Property Management System, Micros-Fidelio desirable
  • Proactive with a meticulous eye for detail
  • Strong organizational, supervisory and communication skills
  • Able to convey information and ideas clearly
  • Ability to evaluate and select among alternative courses of action quickly and accurately
  • Work well in stressful, high-pressure situations
  • Effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and Guest
  • Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervision

 

Physical Aspects of Position (include but are not limited to):

  • Constant standing and walking throughout shift
  • Occasional lifting and carrying up to 30 lbs
  • Occasional kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramps

 

Visa Requirements:  Only applicants who are Bermudian, a Spouse of Bermudian or hold a Permanent Resident's Certificate are eligible for this position. Resumes submitted that cannot fulfill these requirements will not be considered. 


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