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Guest Service Supervisor

Date Posted
7th November 2017
Reference
VAC-27368
Sector
Hospitality, Tourism & Food Service
Job Type
Permanent
Location
Cayman Islands
Salary
Not Disclosed

Job Summary

Grand Cayman Marriott Beach Resort invites applications from suitably qualified persons to fill the position of Guest Service Supervisor.

Job Description

Job Summary

  • Should have at least 2-4 years of experience in a similar supervisory role and be very familiar with the Front Office standards of operation. 
  • A strong team leader and the ability to motivate a team and provide assistance at the front office as needed by our guests and staff members. 
  • Compiling reports, assisting with projects and training are required for this position. 
  • Must have a proven track record of developing employee’s, maintaining high performance standards, experienced in guest service complaint handling and problem resolution and must be customer focused and teamwork orientated. 
  • Strong knowledge of Opera, PBX, MICROS and MARSHA are also requirements for the position. 
  • Candidate must be available to work weekends, evenings and holidays.

 

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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