Hotel Inventory Controller

Norwegian Cruise Line
Contract Type
Hospitality, Tourism & Food Service
Cruise Ship
Competitive Salary
Date Posted
Expiry Date
At Norwegian Cruise Line Holdings, we know our future success depends on our ability to attract and retain the very best talent. We’re continually seeking top talent who are passionate about hospitality and committed to being their personal best.


  • To ensure that necessary consumables for the operation are always on board, whilst ensuring that stock levels are kept to a reasonable level and orders are placed in a timely manner whilst adhering to the loading schedule to avoid unnecessary logistic costs. The HIC ensures a smooth distribution and ensures that correct expenditures are accounted for in the inventory system.
  • Responsible for receiving, distributing and storing all products belonging to the PCH; 
  • Reports costs of inventory taken by concessionaires to Chief Purser / Guest Services Manager for charging of items 
  • Ensures that storerooms are kept in a clean, organized and presentable state at all times;
  • Assists with requests from shore side office such as measurements, picture taking, cycle counts, fuel consumption and receiving etc.; 
  • Assists with passport handout to guests and crew 
  • Assists Crew Purser or 2nd Purser with immigration documents when required 
  • Performs all other duties as requested by supervisor. 
  • Responsible for requisitioning, ordering, issuing and maintaining accurate inventory of all PCH hotel stock items; 
  • Maintains accurate stock levels in the MXP inventory system at all times; 
  • Closes the inventory period in the MXP inventory system and prepares respective inventory reports for Hotel, Medical and Fuel as directed by shoreside office;
  • Monitors and maintains per cruise budget and year to date budget set up by the shore side office; 
  • Conducts cycle counts twice a month as directed by shoreside offices; 
  • Maintains accurate fuel inventory records
  • Promotes and Participates in Company’s Service Training Program 
  • Incorporates Service standards of behavior in daily work 
  • Maintains positive relationships with colleagues 
  • Respects the privacy and rights of colleagues 
  • Promotes cooperation and teamwork 
  • Participates in crew and passenger safety drills according to instructions from ship’s command; 
  • Complies with company safety and pollution prevention regulations;



  • MS Office 
  • Fidelio Cruise 
  • MXP Inventory Management 
  • Ship’s experience required; 
  • Previous experience as storekeeper or any provision position



  • Understanding of the highest level of service;
  • Excellent administrative skills;
  • Strong leadership skills and practice ‘leadership by example;
  • Outgoing personality, open minded and flexible;
  • Ability to work in an international environment; 
  • Ability to perform well under pressure;
  • Excellent appearance and excellent social skills;
  • Well organized;



  • Excellent communication skills. 
  • Respect for all co-workers and guests
  • Pride in your work by creating positive energy, excitement and fun
  • Outgoing personality, open minded and flexible
  • Able to work 7 days a week
  • Demonstrate positive behaviors; smiling, being polite and courteous
  • Able to develop a camaraderie with team members
  • Ability to work in an international environment; 
  • Ability to live in close quarters and share limited space with other cabin-mates
  • Ability to work under pressure and maintain a pleasant working environment 
  • Excellent appearance 
  • To be able to meet all pre joining requirements

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