Housekeeping Coordinator - Resort

Organisation
Aruba Marriott Resort & Stellaris Casino
Reference
VAC-48862
Contract Type
Full-Time
Industries
Hospitality, Tourism & Food Service
Location
Aruba
Salary & Benefits
Date Posted
11/03/2024
Expiry Date
22/04/2024
Run reports, verify room status, coordinate housekeeping efforts, resolve room discrepancies, assign tasks, update room lists, ensure timely cleaning, and complete necessary paperwork.

 

Key Responsibilties

  • Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.
  • Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.
  • Document and resolve issues with discrepant rooms with the Front Desk.
  • Prepare and distribute room assignments to Housekeeping staff.
  • Record, monitor, and update list of ‘Do Not Disturb' rooms.
  • Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list.
  • Complete required Housekeeping paperwork.

Additionally

  • Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.
  • Ensure adherence to quality expectations and standards.
  • Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
  • Speak with others using clear and professional language; prepare and review written documents accurately and completely.
  • Enter and locate work-related information using computers.

 

Working Conditions

  • Stand, sit, or walk for an extended period of time.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

 

 

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. 

We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

 

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