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Housekeeping Manager

Date Posted
9th February 2018
Reference
VAC-28177
Sector
Hospitality, Tourism & Food Service
Job Type
Permanent
Location
Bermuda
Salary
Not Disclosed

Job Summary

Your leadership skills and the values you model as Housekeeping Manager will inspire your team – not only to ensure an exceptional in-room guest experience, but also to grow their careers with Fairmont.

Job Description

Summary of Responsibilities:
Reporting to the Executive Housekeeper, responsibilities and essential job functions include but are not limited to the following:             
  • Consistently offer professional, friendly and engaging service
  • Lead and manage the day-to-day operation of the department and ensure service standards are followed
  • ·Address guest concerns and react quickly, logging and notifying proper departments as required
  • Conduct regularly scheduled departmental meetings
  • Manage the departmental budget in a fiscally responsible manner
  • Oversee the recruitment and training of all Housekeeping Colleagues
  • Balance operational, administrative and Colleague needs
  • Follow departmental policies and procedures
  • Report necessary maintenance items
  • Follow all safety and sanitation policies
  • Other duties as assigned

 

Qualifications:

  • Previous leadership experience required
  • Computer literate in Microsoft Window applications preferred
  • University/College degree in a related discipline an asset
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
 
Visa Requirements: Only applicants who are Bermudian, a Spouse of Bermudian or hold a Permanent Resident's Certificate are eligible for this position.
Resumes submitted that cannot fulfill these requirements will not be considered. 

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