Human Resource Development Officer

Job Purpose

The Human Resource Development Officer is responsible for identifying training needs in keeping with the Organization’s strategic objectives; and providing support to the human resource function in the form of maintaining internal controls and upholding the integrity of Training and Development policies, procedures, and systems. The incumbent also facilitates the improvement of employee skills and core competences, as well as promotes career advancement through employee access to development opportunities. 

Key Responsibilities

• Participates in the development of an annual Strategic Training Plan and Budget. 
• Reviews Training Policies and Guidelines to ensure congruence with Corporate Objectives. 
• Develops and implements Training Procedural Manual to guide how training programmes are selected and implemented. 
• Ensures that the developmental needs of team members are clearly identified and addressed by conducting an annual Training Needs Assessment as part of the annual employee development planning process. This includes meetings with WRA Leaders and other relevant stakeholders to discuss training needs and suitable training programmes. 
• Establishes a network of competent presenters/trainers and other resource professionals internally and externally in keeping with budgetary allocation. 
• Identifies internal and external training courses for implementation, and input into the Training Database, guided by training needs analysis. 
• Implements training programmes using internal, external, and international resources, then document the number of employees who are enrolled in and/or completed training programmes, guided by the annual Training Plan. 
• Conducts post training evaluations to determine the relevance of content, and effectiveness of presenters/trainers. 
• Prepares and present a report to determine Return on Investment (ROI), in keeping with the results of the Training Evaluations. 
• Identifies internal successors for, critical positions and enroll them in the WRA’s Succession Planning Programme, in keeping with policy guidelines. 
• Creates a process to assist supervisors with developing a “career path” for “high potential” team members. 
• Processes nominations for training and/or development courses locally and internally, as per policy guidelines. 
• Processes applications for study leave, day releases, and grants usnig guidelines. 
• Develops and maintain a skills bank to support talent acquisition, with a focus on hard to recruit for and critical positions. 
• Plan, develop, and facilitate internal training and employee development programmes, using effective methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops. 
• Prepares and submit monthly Training Reports showing the status of training programme outputs. 
• Conducts Annual Training Effectiveness Survey to gauge whether the training delivered met expectations. 
• Participates in the recruitment process for new employees or internal successors.
• Establishes and maintains a system to foster a culture of teamwork, employee empowerment and commitment to the Organization’s goals. 

Required Knowledge, Skills and Competencies

• People-oriented 
• Social & Interpersonal skills 
• Planning & Organizing 
• Project & Process Management 
• Employee Development 
• Effective Communication (Oral & Written) 
• Critical Thinking & Analysis 
• Problem Solving & Decision Making 
• Presentation & Knowledge Transfer 
• Teamwork & Collaboration 
• Integrity & Confidentiality 
• Flexibility & Results Oriented 
• Initiative & Adaptability 
• Business Conduct and Ethics 
• Performance & Change Management 
• Customer & Quality Focus 
• External Relationship Management 
• Sourcing and Procurement 
• Talent Acquisition 
• Knowledge of Jamaica Labour Laws and Policies 
• Proficiency in Microsoft Office Suite 
• Research & Report Writing 
• Risk Mitigation & Compliance 
• Data & Information Management 
• Knowledge of Employee Training and Development Methods 
• Knowledge of Employee Training and Development Methods 
• Knowledge of Jamaica’s Labour Laws and Human Resource Management Practices
• Understanding of Public Sector Staff Orders and Public Service Regulations
• Knowledge of Public Sector Policies/Regulations related to HRM and Administration
• Experience working with Human Resource Information Systems (HRIS)
• Experience conducting training needs assessment/analysis and utilizing various adult instructional techniques would be an asset 

Minimum Required Qualification and Experience

• BSc in Human Resource Management, Business Administration, Education, or equivalent
• Five (5) years’ experience in a similar position 

Special Conditions Associated with the Job

• Island-wide travel to offices and training sites 
• Required to train or facilitate training in field conditions

Please note that only shortlisted applicants will be contacted.