Inspection and Compliance Officer (GMG/SEG 1)

Job Purpose

The incumbent will administer the provisions of the National Insurance Act and Regulations within the assigned geographic areas, to facilitate registration by companies and individuals, the payment of contributions and the provision of benefits towards the attainment of the objectives of the National Insurance Scheme and the fulfilment of the Ministry’s mandate. 

Key Responsibilities

Technical/Professional: 

• Conducts inspections of employers, as required; 
• Calculates outstanding contributions and interest due from delinquent employers; 
• Prepares letters to inform employers of arrears; 
• Establishes payment schedules with employers, for the payment of contribution arrears; 
• Refers employers’ cases to the relevant officer, to initiate legal action against delinquent employers, as required; 
• Determines compliance status and submits data to the relevant officer; 
• Verifies contributions paid, and requests copies of relevant documents; 
• Conducts investigations into pension applications, as required; 
• Participates in the establishment of targets for NIS operations within the Parish Office; 
• Provides technical advice regarding the interpretation and application of the National Insurance Act and Regulations; 
• Provides information and makes presentations on the benefits provided by the National Insurance Scheme; 
• Liaises with internal and external stakeholders to facilitate the payment of contributions and benefits; 
• Attends internal meetings, as required; 
• Represents the Ministry at meetings, conferences,and other fora, as required; 
• Delivers pension books (which hold cheques); 
• Conducts manual searches for contributions not on RAISE and JNISS Systems. 

Administrative: 

• Monitors compliance within defined geographic areas within the Parish, to ensure that all employers are identified, registered and contributions remitted; 
• Prepares and submits Work Plans, itineraries and reports of activities, within the agreed timeframe; 
• Participates in performance evaluation activities within the agreed framework;
• Performs any other duties and responsibilities as may be determined by the Ministry of Labour and Social Security, from time to time. 

Required Knowledge, Skills and Competencies

Core: 

• Strong administrative skills 
• Ability to motivate others 
• Excellent leadership skills 
• Excellent oral and written communication skills 
• Excellent interpersonal and customer service skills 

Technical: 

• Sound knowledge of the National Insurance Act and Regulations 
• Proficiency in the use of relevant computer applications 
• Good problem-solving, numeric and analytical thinking skills 
• High level of integrity 

Minimum Required Qualification and Experience

• Degree in Business Administration or related field; 
• Three (3) years working experience; 

OR 

• An equivalent combination of qualifications and experience relevant to the job. 

Special Conditions Associated with the Job

• May be required to work long, irregular hours, including during natural disasters and on public holidays; 
• May be required to travel to remote/volatile areas or long distances alone, to conduct work assignments, including in a post-disaster environment; 
• May be required to work with poorly kept/soiled external records.

Please note that only shortlisted applicants will be contacted.