IT Technician

Organisation
Graceway Supermarkets
Reference
VAC-32533
Contract Type
Full-Time
Industries
Information & Communication Technology
Location
Providenciales, Turks and Caicos
Salary
Competitive Salary
Date Posted
12/09/2019
Expiry Date
10/10/2019
Graceway IGA Supermarket, Providenciales Turks and Caicos Islands, invites applications from suitable qualified individuals to fill the position of IT Technician.
 

Main Duties and Requirements:

  • Must thoroughly understand Windows Server 2000/2003 Operating Systems (A/D, DNS, DHCP).
  • Monitors systems performance and capacity.
  • Forecasts systems demand, recommend upgrades, expansion, and reconfiguration.
  • Troubleshoots hardware and software problems, takes appropriate corrective actions and/or interacts with vendors in performing testing, support, and troubleshooting functions.
  • Working knowledge of MS SQL (any other scripting or programming experience a plus)
  • Participates in site set-up, user training, hardware/software installation, maintenance support, and documentation of hardware/software logs and operating procedures.
  • Leads projects or subprojects including developing project plans, assigning tasks and facilitating team process.
  • Maintain a professional demeanor when dealing with customers
  • Communicate with customers at a peer technical level and with business owners (nontechnical).
  • Work with team members in resolving hardware/software/network issues.
  • Provide support for network devices, including firewalls, workstations, and servers.
  • Bachelor’s degree or equivalent in computer science, information systems or related field preferred.
  • Previous experience as an office support technician, computer technician, or IT support is required.
  • Will be required to work nights, long hours, weekends, and holidays.
  • Any other duties to assist the management team as required 

 

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