Manager, Data Management

Contract Type
Information & Communication Technology
Date Posted
Expiry Date
Applications are invited from suitably qualified candidates to fill the position of Manager, Data Management (Level 7) in the Tax Administration Jamaica (TAJ).

Job Purpose

The incumbent will:

  • Manage TAJ’s data in a manner to optimize business usage and governance throughout the organization;
  • Develop and implement standards and procedures necessary to create the proper framework for database management and for effective interaction with users, while promoting quality awareness among them.


Key Responsibilities


  • Provides leadership, support and guidance to all staff to ensure that the Unit is effectively managed;
  • Develops the Operational and Work Plans with the supporting budget for the Unit, ensuring that all the relevant activities to be undertaken and required resources are considered;
  • Plans, co-ordinates and directs all the activities of the functional areas;
  • Establishes and enforces standards and rules of professional conduct for staff within the Unit in order to maintain the highest degree of confidence in its integrity and efficiency;
  • Ensures staff is aware of and operates in accordance with all relevant laws, policies;
  • Maintains effective working relations with external and internal stakeholders and customers, ensuring that the Unit provides a consistently high level of service to them.



  • Oversees the development and design of database strategies, system monitoring and improving database performance and capacity;
  • Develops and implements standards and procedures necessary to create the proper framework for database management and for effective interaction with users;
  • Monitors periodic systems audits conducted to ensure conformance with standards;
  • Develops, manages and maintains a range of databases;
  • Reviews transaction logs versus system/database modification to determine authenticity of transactions;
  • Prepares and presents data from existing database systems for decision making;
  • Represents TAJ in court on matters of fraud in defense of the authenticity of the organization’s data and the processes surrounding its creation, use and storage;
  • Oversees the quality assurance process surrounding new and existing systems within the organization;
  • Identifies and introduces measures to improve data quality within the organization;
  • Collaborates with the Programmer Analysts (Developers) and Business Analysts to design and create the database structure for new systems and existing systems;
  • Conducts research on database technology trends and submits recommendations and/or reports on significant findings to supervisor for follow-up evaluation;
  • Keeps abreast of trends and developments in information technology;
  • Develops database dictionary and other related manuals and assists in the delivery of training in collaboration with the Human Resource Development (HRD) Unit;
  • Manages the set up and testing of new database and data handling systems;
  • Monitors database efficiency;
  • Promotes data quality awareness across multiple staff profiles e.g. Managers and operational staff;
  • Works in collaboration with the Business Users to develop protocols for data processing that ensures the greatest level of accuracy of data capture, processing and output;
  • Creates query definitions that allow data to be extracted;
  • Keeps abreast of contracts with data collection software vendors and maintains a close working relationship with them;
  • Oversees the installation and roll-out of all database vendors’ updates;
  • Provides on-going consultation and technical assistance.


Human Resource:

  • Develops and manages the Unit’s HR plan that addresses staff requirements and succession planning and liaises with the Director, Shared ICT Services;
  • Manages leave administration in respect of all staff within the Unit;
  • Participates in the recruitment of staff for the Unit and ensures that they are aware of and adhere to the policies and procedures of the Department;
  • Conducts periodical reviews of supervisees in accordance with the Work Plan;
  • Completes final performance assessments and recommends appropriate training and development programmes as necessary;
  • Initiates and participates in disciplinary proceedings relating to staff members within the Unit and implements corrective measures;
  • Performs other related duties assigned by the Director, Shared ICT Services.


Required Knowledge, Skills and Competencies

  • Excellent knowledge of relational database management systems
  • Excellent knowledge of database design
  • Excellent understanding of Structured Query Language (SQL)
  • Excellent knowledge of database software/web applications
  • Excellent knowledge of Tax Administration Jamaica operations, functions and Code of Conduct
  • Excellent decision-making, planning and organizing skills
  • Excellent  negotiating and/or advocacy skills
  • Excellent judgment and analytical skills
  • Excellent oral and written communication, interpersonal and team building skills
  • Very good time management skills


Minimum Required Qualification and Experience

  • Bachelor of Science Degree in Computer Science/Information Technology or the equivalent qualification;
  • Specialized training in Database Management and Quality Assurance;
  • Four (4) years’ experience in Database Management or related area.


Special Conditions Associated with the Job

  • May be required to work outside of normal working hours and in adverse working conditions;
  • Required to travel 30% - 40%.


Salary range $3,385,552 – $4,163,802 per annum and any applicable allowance(s);


Please note that only shortlisted applicants will be contacted


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