Massage Therapist

CORE FUNCTIONS

Service Delivery & Safety

• Provide massage services to guests using props and/or products.
• Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy.
• Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service.
• Keep up to date with current techniques and modalities related to their field of work.
• Maintain current skills and licensure in service area as per regional requirements.
• Handle inappropriate guest behavior by following standard operating procedures, leading up to and including stopping a treatment.

Guest Interaction & Sales

• Escort guests to and from treatment rooms.
• Frequently check with guest to promote comfort, safety and security throughout service.
• Promote and sell spa/salon services including retail offerings related to the Spa.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs.

Facility & Operational Maintenance

• Arrange workstation, treatment room, and/or drapes.
• Clean, maintain, and sterilize tools.
• Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift.
• Monitor and stick to time schedule throughout the day.

PREFERRED QUALIFICATIONS

• Education: Technical, Trade, or Vocational School Degree.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.

REQUIRED QUALIFICATIONS

• License or Certification: State or Regional Massage License