Ombudsman (Financial Services)

Organisation
Central Bank of The Bahamas
Reference
VAC-36709
Contract Type
Full-Time
Industries
Banking & Financial Services, Legal
Location
Nassau
Salary
Competitive Salary
Date Posted
14/01/2021
Expiry Date
02/02/2021
The Central Bank of The Bahamas invites applications from suitably qualified candidates to fill the position of Ombudsman (Financial Services).


Core Functions:

  • Effectively develop and manage the OFSO, including the recruitment and deployment of staff.
  • Prepare strategic plans, annual reports, budgets and annual accounts.
  • Support domestic financial education initiatives.
  • Continuously identify and recommend reforms to statutes, regulations and codes to strengthen consumer financial protection, based on international best practices.
  • To ensure that unresolved complaints from customers of supervised financial institutions are investigated and resolved.
  • To inform the public about the OFSO; and to report as required to the Governor of the Central Bank.

 
Education & Experience Requirements:

  • Master’s degree in economics, law, finance or a related area from a recognized tertiary institution, with ten (10) years progressive supervisory experience in law, policy development, or financial services
  • Expert understanding of the regulatory framework for financial services regulation in The Bahamas.
  • A successful track record of achievement as a leader and manager.
  • Excellent judgement, conflict resolution skills and influencing skills.
  • Strong leadership skills and the ability to provide strategic direction.

 

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