Professional Social Worker (SWG/PS 2)

Ministry of Labour and Social Security
Contract Type
Government & Public Sector
Salary & Benefits
Date Posted
Expiry Date
Applications are invited from suitably qualified candidates to fill the vacant post of Professional Social Worker (SWG/PS 2) in the Ministry of Labour and Social Security.


Job Purpose

Under the direction of the Director conducts investigations into the circumstances of vulnerable/disadvantaged individuals/families and makes recommendation for them to obtain support/welfare assistance through the Family Services Unit or the Public Assistance Department of the Ministry.


Key Responsibilities

  • Carries out investigations into the circumstances of families of overseas workers who have been identified as needing support;
  • Makes recommendations regarding the provision of support welfare benefits for these families;
  • Manages cases for at least 300 families of overseas workers who are in need of the Ministry’s support and assistance;
  • Maintains Electronic Case Files on such families through regular monitoring and assessment activities;
  • Provides information to assist in obtaining support from overseas workers for their families whether through the Courts or otherwise;
  • Maintains dialogue with the Director and Administrators of the Family Services Unit regarding the cases of families being managed;
  • Ensures that outstanding cases are brought to the urgent attention of the Director;
  • Conducts investigations in order to facilitate the provision of welfare benefits/gratuity and other payments for former workers/families of overseas workers who are in need;
  • Interviews/investigates applicants for other benefits which can be obtained through the Ministry’s Public Assistance Department;
  • Assesses the circumstances and damage to dwellings of victims of natural disasters and submits assessments for them to receive benefits;
  • Identifies and refers potential beneficiaries to the Steps-to-Work and the Special Youth Employment and Training Project, PATH and other Public Assistance Programmes of the Ministry;
  • Assists with distribution of relief supplies to victims of natural disasters;
  • Oversees and provides guidance to the Social Services Administrators attached to the respective Regional Offices in the performance of their duties;
  • Monitors the activities of the Social Work Administrators in the respective Regional Offices to ensure that these are in keeping with their assignments.



  • Supports the implementation of the Ministry’s training programme in keeping with the Human Resource policies and objectives;
  • Assists in conducting training needs analysis to identify the needs of the Organization for continued staff development island wide;
  • Assists with Training Impact Assessment to evaluate the effectiveness of training programmes island wide;
  • Provides administrative support for Orientation and Induction Sessions for new and transferred staff;
  • Assists in arranging and co-ordinating training sessions island wide;
  • Assists in facilitating Human Resource Development and other related Sensitization Sessions with staff members island wide;
  • Assists in facilitating training and development interventions with lower-level staff island wide;
  • Processes and submits Study Leave and Scholarship Applications to the relevant authorities for approval;
  • Facilitates in-house and external information seminars for personal and professional development of staff.


Required Knowledge, Skills and Competencies

  • Excellent interpersonal skills
  • Excellent oral and written communications skills
  • Proficiency in the use of the relevant Computer software
  • Ability to communicate with persons at all levels
  • Must be highly confidential
  • Must be a team player


Minimum Required Qualification and Experience

  • First Degree in Social Work
  • Three years related work experience.


Special Conditions Associated with the Job

  • Working in volatile areas;
  • Long working hours, work on Public Holidays;
  • Working in immediate post-disaster environment;
  • Extensive local travelling required.


Please note that only shortlisted applicants will be contacted.


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