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Program Manager II - Head of Education

Date Posted
20th January 2017
Consulting & Project Management, Education & Training
Job Type
Not Disclosed

Job Summary

The Head of Education is responsible for ensuring the quality implementation of the Haiti education sector portfolio.

Job Description

S/he supervises project teams that range from 2 to 10 staff and manages partner relationships. The Head of Education will establish and implement systems that support high quality programming, ensure learning and innovation, and conform to donor expectations, best practices, and CRS principles and standards. S/he will identify opportunities for synergy across programs/projects and will actively promote and guide teamwork among staff and partners. In coordination with the Business Development Manager and the Head of Programming (HOP), the Head of Education will also engage staff and partners in prepositioning for new opportunities and in the development, design and growth of programs in line with country and agency strategies. S/he will represent the agency and the Haiti education program portfolio with Ministry of Education (MENFP), donors, and partners.


Primary responsibilities:

Program Quality/Technical Assistance:

  • Provide strategic direction, technical support and leadership to program managers in line with CRS Agency and country education strategy priorities.

  • Keep abreast and ensure Education team members are informed of programming and technical requirements to ensure that CRS activities are informed by current best and promising practices

  • Establish and implement systems that support program quality in terms of sound project management and technical approaches.

  • Support program managers, in collaboration with Business Development (BD) manager, in the development of new projects in line with CRS project design standards.

  • Ensure timely and realistic project planning, budgeting, and implementation using best practices and tools.

  • Provide leadership in troubleshooting and correcting project implementation and technical challenges.
  • Ensure program managers have mastery of relevant operation processes, including administrative and financial and budget management procedures and systems.
  • Ensure program managers are managing grants in line with donor rules and regulations and agreement terms and conditions, as well as agency standards.
  • Ensure staff understanding and adherence to CRS Education guidance, program standards and Catholic values.
  • Support comprehensive assessments, tool development, and documentation.
  • Engage in cross-sectoral collaboration.
  • Identify areas where training and technical support are required and seek assistance from technical staff at the country program, regional, and HQ levels.


  • In collaboration with the BD and MEAL managers, identify opportunities for learning, research and publications which can be used to influencing donor and government policy and for leveraging resources for promising educational programming.
  • Facilitate the dissemination of promising practices and contribute to publications that highlight best practices and innovations of CRS programs in Haiti.
  • Participate in CRS Agency-level and regional Education strategic planning, coordination and training activities and meetings as necessary and disseminate relevant information to country program staff.

Supervision & Team Building:

  • Provide ongoing supervision and mentoring to support the performance and professional development of direct reports, including national and international staff.
  • Orient new staff to CRS values, culture, tools and processes.
  • Ensure that CRS Performance Management System is utilized by all staff and receive regular coaching sessions (informal and formal) during the fiscal year.
  • Promote the ongoing development of staff skills (technical and non-technical) and identify relevant opportunities to further the development of staff.
  • Conduct regular team meetings and ensure action points are accomplished.
  • Promote effective collaboration between programming team members and the operations team; identify and correct issues promptly.

Positioning, Growth and Representation:

  • Provide leadership and technical assistance in the development and growth of programs in line with the agency and country education strategy.
  • Identify and proactively pursue program priorities and opportunities for new funding.
  • Mobilize proposal design teams and assist in the development and review of technical and financial proposals.

  • Cultivate and strengthen strategic agency partnerships within Haiti, participate in various international, government and local partner education networks, and represent CRS to external agencies including NGOs, donors, UN agencies, Church, and government of Haiti entities.

  • Anticipate and fulfill donor information needs and regular information requests are responded to in a timely, pro-active manner.

Agency-wide Competencies (for all CRS Staff):

  • Serves with Integrity
  • Models Stewardship
  • Cultivates Constructive Relationships
  • Promotes Learning

Head of Education Program Competencies

  • Builds and leads effective teams
  • Supervises and develops program Staff
  • Focuses on quality
  • Leads growth in programs


Education Program Managers (number to be determined by funded projects)


Key Working Relationships

  • Internal: Head of Programming, Country Representative, Business Development Manager, MEAL Coordinator, Sector Leads, HQ Technical Advisors (Education)
  • External: Episcopal Commission for Catholic Education, University of Notre Dame in Indiana, Ministry of Education (MENFP), USAID, WFP, other local and international organizations, and external donors.


Key Qualifications:

  • Master’s degree in education or related field.
  • 5 years of progressively responsible experience managing education programs in developing countries.
  • Demonstrated experience strengthening the quality of education programs. Knowledge of early grade reading, community engagement, and working with out of school youth a plus.
  • Willingness to work closely with the Catholic Church and faith-based institutions.
  • Demonstrated ability to write high quality technical proposals and position for education funding from major donors.
  • Excellent interpersonal, organizational, analytical and written/verbal communication skills, especially in cross-cultural settings.
  • Minimum of five years of supervisory and team-building experience.
  • Willingness and ability to travel regularly.
  • Haitian nationals and/or Haitian diaspora candidates encouraged to apply.


Competency Responsibilities:**

  • Provide coherent and effective leadership for clarity of purpose and mission.
  • Regularly communicate with the team ensuring full understanding of roles and responsibilities, including decision making structure, policies and procedures.
  • Creates a team environment for long-term prioritization and planning.
  • Set a good example of self-care. Identify stress in team members and support constructive coping behaviors.
  • Build on the existing strengths of local communities and partners.
  • Ensure legitimate representation of the target population and that they are represented throughout the planning, implementation and evaluation of activities.


Foreign Language Required:

Excellent English and French language oral and written communication skills required. Creole language ability will be an asset.

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