Quality Systems Auditor

Ministry of Health
Contract Type
Healthcare & Medical, Quality Assurance
Port of Spain
Competitive Salary
Date Posted
Expiry Date
Applications are invited from suitably qualified candidates for the position of Quality Systems Auditor.


Job Summary
The Quality Systems Auditor will work closely with the Manager, Research and Audit and the Manager, National Breastfeeding Coordinating Unit, to develop and implement the audit/monitoring framework of the Directorate of Women’s Health.  The incumbent will conduct quality reviews and surveillance audits throughout the Health Sector.

Key Duties and Responsibilities

  • Prepares Implementation Plan for introducing a quality review/audit system in the Regional Health Authorities
  • Ensures quality systems norms are developed in areas of health care management related to women’s health.
  • Establishes mechanisms to monitor quality systems in existing health care system.
  • Assists in establishing benchmarks in various areas of women’s health in the public health sector so as to facilitate verification of quality performance.
  • Conducts quality reviews and surveillance audits in areas related to women’s health at all public health care institutions.
  • Identifies areas where women’s health policies and procedures are required or areas which requires special emphasis to the adherence of existing policies and procedures.
  • Prepares reports on surveys as well as periodic reports on work activities.
  • Prepares checklists; conducts internal audits (scheduled/unscheduled); ensures timely and effective corrective actions; and monitors corrective actions.
  • Coordinates external assessment events and monitors inspection-readiness of the public health institutions.
  • Provides support for proficiency testing sample processing and reporting process.
  • Assists the Manager, Research and Audit, in administrating Management Programmes.
  • Based on data trends, communicates and collaborates with members of the Directorate of Women’s Health to identify areas in clinical departments which require remediation due to systems issues, and or maintenance or performance problems. 
  • Assists in the development and implementation of corrective action plans.
  • Monitors and follows up on corrective/preventive actions and investigations from inspections/ quality tests.
  • Writes and reviews procedures and ensure they are up-to-date, and recommend training.
  • Provide back-up coverage for risk assessment activities, as required.
  • Undertakes special assignments and performs other related duties as required.


Knowledge, Skills and Abilities

  • Sound knowledge of quality improvement strategies and methodologies for monitoring and evaluating the performance of health systems
  • Considerable knowledge of protocol procedures in the Health Sector
  • Considerable knowledge in conducting and assessing clinical audits
  • Knowledge of and ability to use both qualitative and quantitative research methods
  • Ability to prepare and present complex technical information, both written and oral, in a clear and concise manner.
  • Ability to use data sampling and data collection methods.
  • Basic statistical skills and analysis of data
  • Proficiency in the use of Microsoft Office Suite
  • Excellent communication, presentation and networking skills.
  • Ability to establish and maintain effective working relationships with internal/external partners.
  • Ability to solve problems that are highly varied, complex and non-recurring and or solve problems by applying lean diagnostic techniques
  • Ability to observe and maintain strict patient and physician confidentiality


Minimum Qualifications, Education and Experience

  • Bachelor of Science Degree in Business Management
  • Certification as Quality Auditor (CQA) or Certificate in Quality Management
  • Five (5) years’ experience in Health Quality Management including auditing and knowledge of research methodologies
  • Additional experience in quality assurance/control, auditing and inspection practices and regulatory affairs would be an asset
  • Any equivalent combination of experience and training


We thank all applicants for their interest, however only shortlisted applicants will be acknowledged.


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