Resort General Manager

The General Manager will be responsible for all facets of Resort Operations through the maximization of available resources, to acquire an outstanding guest experience while exceeding established standards for quality and service and meeting financial goals. This role will be responsible for driving company success through performing the following tasks to the highest standards:

• Ensure that accurate records are maintained, and cost controls are supervised and applied.
• Builds and manages budgets.
• Develops and maintains cost and labor controls to ensure operation within budget.
• Advises on local activities that may affect the property and/or property value.
• Conducts periodic inspections of units, building, grounds, noting deficiencies of employees, contractors and physical appearance of property. Resolves most appropriate and effective method to make repairs and perform needed maintenance.
• Responsible for ensuring the efficient operation of resort functions, such as front office, housekeeping, maintenance, security and loss prevention, recreation, food and beverage and retail functions through indirect supervision.
• Supervises operational performance through observation and feedback.
• Communicates continuously with Owners
• Conducts periodic communication with the sales organization as it relates to service and product changes and improvements.
• Assures compliance with labor laws and respects areas of responsibilities
• Develops career path opportunities for department heads.
• Counsels direct reports on job-related matters.
• Guides and directs employees to achieve established goals and objectives.
• Builds and supervises guidelines by which all employees are hired, developed, counseled, and terminated.
• Reviews and evaluates all aspects of the  operation and makes recommendations for changes as needed. Remains alert to potential problems or areas of concern.
• Provides direct and actionable feedback to Team Members, associated business units, Corporate Leadership, and vendors.
• Confronts challenges with vigor and resiliency.
• Ability to demonstrate confidence in vision during uncertain times.
• Manages risk when the outcome is not certain.
• Embraces change and acts decisively, sometimes with limited information.

Qualifications

What are we looking for?

• 5+ year(s) of management experience
• 5+ year(s) of related experience
• Demonstrate leadership skills such as integrity, professionalism, and confidentiality
• Exhibits direct integrity and support to team members, corporate leaders, owners and guests.
• BA/BS/Bachelor's Degree

Only experienced and qualified candidates will be considered.