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Sales Manager

Date Posted
17th January 2018
Automotive & Vehicle Repair, Management, Sales and Business Development
Job Type
Sint Maarten
Closing Date
Not Disclosed

Job Summary

The Sales Manager is responsible for profitability in both new & used vehicle departments and for customer retention. Effectively manages sales team, have knowledge of the market, in-depth understanding of sales departments’ financial data.

Job Description

Job Duties

  • Creating the annual dealership sales forecasts by estimating total vehicle sales, gross and operating profits as well as expenses for the new-and-used sales departments.
  • Meeting with all sales managers/ Sales Consultants to plan and implement objectives for achieving sales and gross profits.
  • Hiring and monitoring the performance of the sales consultants, holding weekly sales meetings and conducting sales training.
  • Overseeing standards for displaying and merchandising both new and used vehicles as well as reviewing and initialing all promotions before they are finalized.
  • Coordinating the appropriate supply of new and used vehicles and ordering/acquiring vehicle inventory accordingly.
  • Meeting monthly with the dealership’s general manager to review forecasts and profits for each department.
  • Working directly with the general manager on making recommendations on both short and long-range advertising plans, sales promotions, staffing needs, lease promotions and compensation plans.
  • Attending to customer complaints, ensuring that a high level of customer satisfaction is obtained.
  • Auditing all appraisals of trade-in vehicles.
  • Issuing all demonstration vehicles and ensuring that appropriate dealership records are maintained.
  • The sales manager is expected to uphold the higjest standards in every aspect of the job.


Job Requirements

  • It is recommended that sales managers have at least two years in a dealership sales environment.  Additionally, sales managers need to be comfortable managing multiple departments and people.
  • Managers are required to maintain the profitability of their department while controlling expenses and maintaining customer satisfaction.
  • Managers are required to not only understand and keep abreast of the federal, state, and local regulations that affect their operations, but must also comply with these regulations.
  • Management personnel require strong communication skills to deal with customers, employees and vendors, as they represent the dealership.
  • People working within the automotive retail industry often have to work extended hours, evenings and weekends to achieve their goals.
  • A valid state sales license is often required.

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