Secretary 2 (OPS/SS2)

Ministry of Health, Jamaica
Contract Type
Secretarial Administrative & Clerical
Competitive Salary
Date Posted
Expiry Date
Applications are invited from suitably qualified persons to fill the position of Secretary 2 (OPS/SS2) in the Ministry of Health. (National Public Health Laboratory (NPHL) and the National Blood Transfusion Services (NBTS).



Under the direction of the Chief Medical Technologist II the incumbent is responsible for general secretarial duties. 



  • Patient reports computerized
  • Reports and other correspondences typed
  • Client’s queries attended to
  • Postmortem and surgical reports Dispatched
  • Reports issued
  • Paper and electronic filing systems for reference maintained



  1. Management/Administrative Responsibilities
    • Type letters, prepare and retain copies of correspondences, reports and other documents
    • Take and transcribe minutes and prepare agenda for monthly meetings
    • Greet clients and handle their enquiries
    • Answer telephone and give information to callers, take messages or transfer to relevant personnel
    • Operate office equipment such as copiers, fax machines and phone systems, use computer systems for spreadsheets, word processing, and database management
    • Communication with Police Officer, Doctors, Medical records officers re processing of results
  2. Technical/Professional Responsibilities
  3. Dispatches postmortem reports to Hospitals and other medical facilities
  4. Types and issue surgical/postmortem reports for patients upon request
  5. Conducts search of patients reports when they cannot be found on the LIS system
  6. Consults with Head of Department to discuss problems in the area and make recommendation to correct short fall.
  7. Any other related duties delegated for the smooth functioning of the department 




  • Written/oral communication skills
  • Interpersonal skills, time management skills
  • Good customer relations skills
  • Excellent skills in teamwork and cooperation
  • Ability to work harmoniously with a diverse group of people at various levels
  • Excellent integrity/ethics in performance of duties


Technical Skills:

  • Working knowledge of computer applications
  • Good typewriting skills
  • Sound knowledge of Microsoft Office
  • Proficiency in reading doctors handwritten reports and attention to details
  • Knowledge of Medical Terminologies and jargons (optional/desirable)
  • Knowledge of coding medical reports (Optional/desirable)
  • Knowledge of policies and procedures of the Laboratory



  • Four (4) CXC subjects including English Language
  • Secretarial certification from a reputable institution
  • Certificate in Administrative Management (CAM 1 ) from MIND
  • Minimum of three (3) years secretarial experience.


Please note that responses will be sent to short- listed applicants only.



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