Security Manager, Kingston Public Hospital

Reference
VAC-31096
Contract Type
Full-Time
Industries
Security & Armed Forces
Location
Kingston
Salary
Competitive Salary
Date Posted
12/03/2019
Expiry Date
01/04/2019
The incumbent is responsible for directing and coordinating the overall activities of the Security department and supervising the work of Security officers in the protection and safety of the Hospital’s patients, employees and Hospital property.
 

Qualification and Experience Required

  • Diploma/Training in Security Strategics/Services or equivalent
  • 5 CXCs including English Language and Mathematics or equivalent
  • At least 3 years working experience in a related area.
  • Training in Supervisory management
  • Retired Police Officer or Solider( Police Officer rank no less than Superintendent and Solider no less than a Colonel or Major)

 

Specific Skills or Competence Required

  • Thorough knowledge of Security strategies and related occupation hazards as well as corresponding safety precautions necessary for the effective delivery of security services
  • Sound judgement and experience in planning and organizing in order to accomplish goals
  • Excellent Supervisory Skills
  • Ability to multi-task and respond quickly to emergency situations
  • Excellent interpersonal and team-building skills
  • Working knowledge of Microsoft Office, spreadsheet and database applications
 
 
Duties and Responsibilities:
  • Assigns, monitors and supervises the work of Security Officers
  • Establishes standard policies and procedures for recruitment of security personnel
  • Formulates and supervises the execution of the security plan for Hospital
  • Undertakes/coordinates the training of security personnel as needed
  • Conducts frequent front and ‘back of house’ checks to ensure that correct procedures are followed and that security officers adhere to the established grooming and conduct codes
  • Conducts regular operational meetings to review, monitor, adjust and upgrade the performance of the department
  • Investigate security incidents and where criminal activity occurs; assist tire Police in their investigations.
  • Maintains a Iiospital Log book on incidents, complaints, etc and refer them, if required, to the appropriate department for follow up action.
  • Ensures the security of patients’ rooms, general offices and Hospital property.
  • Ensures that all security personnel are aware of Fire and Emergency procedures and their responsibility in an emergency.
  • Implements and enforces Safety regulations and “house” rules.
  • Inspects work stations for conformance to established standards.
  • Ensures that entries are properly recorded in Log books on a timely basis and corrective action taken where breaches occur.
  • Directs and supervises the activities of the staff in the Security department including the scheduling and assignment of tasks.
  • Required to do thirty (30) hours Customer Service Training and Quality Assurance Training
  • Performs any other related duties as assigned by the Chief Executive Officer.

 

Authority to:

  1. Handle and resolve all security related queries and complaints in an efficient maimer and to establish an amicable relationship with all clients, customers and visitors to the Hospital.
  2. Assign duties to staff under supervision
  3. Take corrective action where indicated
  4. Review performance of staff under supervision
  5. Recommend overtime to the Accountant/CEO for staff under supervision
  6. Recommend staff for commendation or discipline
  7. Recommend procedural changes for greater efficiency

 

Performance Criteria

  1. Level of effectiveness of Security services.
  2. Level of efficiency, timeliness and accuracy of work of staff in the Security department
  3. Reduction/elimination of complaints regarding operations of the Security department
  4. Reduction of incidents of trespassers in unauthorised sections of the Hospital
  5. Level of general decorum and supervisory skills displayed.

 

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