Senior Destinations Manager

Organisation
Celebrity Cruises
Reference
VAC-30512
Contract Type
Contract
Industries
Hospitality, Tourism & Food Service
Location
Cruise Ship
Salary
Competitive Salary
Date Posted
18/12/2018
Expiry Date
24/01/2019
The Senior Destinations Manager is the face and voice of the Shore Excursions Department.
 

As Senior Destinations Manager, will be the face and voice of the Shore Excursions Department. He/ she will educate guests on their current and future destinations and inspire them to explore.   You will be responsible for promoting, marketing and selling high end premium tours to high valued guests onboard the vessel.  This position will be leading the Shore Excursion Operations, one of the top three revenue centers onboard.  In addition, you will have the opportunity to travel the world while working for a top global employer of choice.

 

Responsibilities include (but are not limited to):

  • Conduct the shore excursion talk and the evening port talks
  • Sell tours to and create Private Journeys for Celebrity suite guests and high valued guests
  • Reach out to group leaders with no tours booked, to advertise and promote the destination and outline reasons for choosing a Celebrity Tour
  • Sell future shore excursions  to guests onboard who have purchased future cruises
  • Create Bi - Monthly blog content on destinations visited. Photos, fun stories etc
  • Conducts destination training for other shipboard areas, Housekeeping, F&B etc
  • Organize and arrange Port Shopping in European ports or ports that do not currently have a Port and Shopping guide
  • Film or shoot daily commercials with the Cruise Director explaining and promoting the tours
  • Assist with the dispatch of the premium guests from a separate or private location
  • Ensure the achievement of company targets, including revenue, guest satisfaction, shareholder value, employee satisfaction, and other key results areas
  • The Shore Excursion Manager, Assistant Shore Excursion Manager and Shore Excursion Staff will all report into the Senior Destinations Manager

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