Senior Security Fraud Officer, Electronic Banking

Contract Type
Banking & Financial Services
Cayman Islands
Competitive Salary
Date Posted
Expiry Date
The position reports to the VP Head of Electronic Banking Bermuda & Cayman, and will assist in the design, development, and maintenance of the Group Cyber Fraud programmes and projects.

This job will include proactive monitoring and review of alerts and transaction data as well as call-to-verify activity in order to manage suspicious activity, potential security incidents, and cyber fraud.


Your responsibilities will include: 

  • Leading the design, development, testing, maintenance,  documentation of security and fraud-related task, work closely with Group Enterprise Security and lead Group Cyber Fraud programmes and projects 
  • Providing recommendations for the improvement of the Bank's fraud management programme, as well as on a broad range of projects, including the evaluation and recommendation of technical controls 
  • Delivering training programmes on cyber fraud for Bank staff and management
  • Maintaining technical and business-relevant metrics to measure the efficiency and effectiveness of assigned aspects of the programme 
  • Maintaining operational audit logs and appropriate incident details as required in preparation for and participation with internal and external auditing  engagements 
  • Aiding peer managers in understanding and responding to security, fraud and audit findings reported by internal and external auditing departments 
  • Proactively monitoring and reviewing real-time alerts and transaction data for suspicious activity and potential security incident and cyber fraud 
  • Reviewing and investigating irregular activities  highlighted by the security and fraud monitoring software and suspicious activity reported by end users 
  • Creating, managing and/or seeing through to completion various tickets or requests relating to call-to-verify, including deactivations, enrolments, delayed wires and delayed drafts
  • Performing investigations as necessary on select  transactions, subject to the Bank's internal guidelines
  • Liaising with vendors, service providers and staff in Group locations and business units as necessary regarding potential security incidents, cyber fraud, or errors related to call-to-verify
  • Participating in training courses as required to maintain excellence in the job function
  • Acting as a self-motivated individual, maintaining responsibility for the monitoring process and performing with little direct supervision 


Required qualifications and skills:

  • A minimum of 10 years' of work experience in the banking/finance industry, a Bachelor's degree would be an asset 
  • Detail-oriented, with demonstrated analytical and problem-solving skills and the ability to recognise non-obvious systems activity patterns
  • Excellent organisation, oral and written communication skills 
  • Strong technical documentation skills, with the capacity to both write and analyse technical documentation 
  • A team player who will be able to work independently
  • Familiarity with anomaly detection software solutions would be an asset
  • Ability to manage and participate in technology projects 
  • Knowledge of Technology Infrastructure/Architecture would be an asset
  • Proficiency in Microsoft Office suite of applications 


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