SME (Small Medium Enterprise) Account Manager

LM Konnections Inc.
Contract Type
Advertising & Marketing, Management, Sales and Business Development
Competitive Salary
Date Posted
Expiry Date
To develop and manage long-term relationships with SME Accounts by connecting with business owners, executives and relevant stakeholders related to the business in an effort to increase revenue to the business.


Main Duties & Responsibilities

SME Account Manager is an independent contractor who is required to;

Meet and exceed revenue targets by achieving KPIs outlined further in this document.

In achieving (1) above, it is expected that you will;

  • Improve overall customer satisfaction
  • Monitored by SME Net Promoter Score
  • Maintain and grow existing customers’ accounts and develop opportunities for the revenue growth on the assigned accounts.
  • Ensure all Account Development Plans (“ADP”), contact details and monthly sales are updated by whatever system is to be used.
  • Develop a trusted advisor relationship with key customer stakeholders and executive sponsors.
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
  • Operate as the lead point of contact for any and all matters specific to your customers.
  • Liaise with customer’s representatives, whether IT, ICT, legal, financial or otherwise and carry out visits together as scheduled.
  • Liaise with the relevant departments to achieve company’s objectives.
  • Perform any other duties ancillary to or related to the foregoing.



  • Must have the ability to work flexible hours.


Performance Measure

  • Achieve or surpass monthly targets.
  • KPIs & Client Satisfaction


Job Competencies

  • Ability to cope in a dynamic whilst working with multiple issues at the same time, and to deal with setbacks.
  • Good interpersonal and communication skills.
  • Mind set to do things right first time and to show sufficient attention to detail.
  • Excellent listening, negotiation and presentation abilities.
  • Ability to develop and sustain collaborative relationships at all levels within the organization.
  • Must be self-driven


Salary range: ES$2,000 - $3,000 per month.


If you have the heart and mind for this job apply now. We are looking forward to see you at the interview.


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