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Store Manager

Date Posted
30th November 2017
Reference
VAC-27537
Sector
Hospitality, Tourism & Food Service, Management
Job Type
Permanent
Location
San Juan, PR
Salary
Not Disclosed

Job Summary

The store manager is required to regularly and customarily exercise discretion in managing the overall operation of the store.

Job Description

In particular, a majority of time is spent supervising and directing the workforce, making staffing decisions (i.e., hiring, training, evaluating, disciplining, discharging, staffing and scheduling), ensuring customer satisfaction and product quality, managing the store’s financial performance, and managing safety and security within the store.

 

Summary of Experience:

  • At least a BA in Business Administration
  • Progressively responsible retail experience 3 years
  • Supervision & Customer service experience in a retail or restaurant environment 1 year 1 year
  • Experience analyzing financial reports Required Knowledge, Skills and Abilities
  • Demonstrated experience at building community relationships-
  •  Ability to communicate clearly and concisely, both orally and in writing
  • Fluency in Dutch is an advantage
  • Ability to manage store operations independently
  • Ability to manage effectively in a fast-paced environment
  • Ability to manage multiple situations simultaneously
  • Ability to manage resources to ensure that established service levels are achieved always
  • Interpersonal skills
  • Knowledge of customer service techniques
  • Knowledge of supervisory practices and procedures
  • Organization and planning skills
  • Strong operational skills in a customer-service environment
  • Strong problem-solving skills & Team-building skills
  • Strong leadership skills, with the ability to coach and mentor others
  • Ability to plan and prioritize workload
  • Ability to handle confidential and sensitive information

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