Systems Administrator (MIS/IT 5)

Ministry of Science, Energy and Technology
Contract Type
Information & Communication Technology
Date Posted
Expiry Date
Applications are invited from suitably qualified candidates to fill the post of Systems Administrator (MIS/IT 5) in the Ministry of Science, Energy and Technology (MSET):

Job Purpose

Under the general direction of the Information Systems Manager, the incumbent is responsible for administering the network system(s) of the Ministry to ensure the continuous availability of network services, security of the network and data, integrity of the individual systems and the overall health of the network.


Key Responsibilities


  • Participates in the preparation of the Division’s Operational Plan and Budget;
  • Keeps abreast of IT trends and developments and recommends there adoption/application where appropriate, to increase the effectiveness and productivity of the Ministry;
  • Collaborates with suppliers of hardware and software that are to be provided for use at the Minister;
  • Attends meetings and events as requested by the Division/Ministry;
  • Assists with the implementation of ICT related projects;
  • Assists with IT training and development of staff in the Ministry as required;
  • Manages all computer systems and network resources;
  • Researches, evaluates and provides feedback on problems;
  • Maintains system configurations;
  • Maintains record of requests and action taken;
  • Assigns work activities to Systems Support Specialist;
  • Re-assigns IT equipment as necessary;
  • Arranges for maintenance and repairs to IT equipment.



  • Analyzes and defines data requirements and specifications;
  • Designs, creates and manages databases, spreadsheets, forms etc. for Divisions within the Ministry;
  • Provides technical support to database users;
  • Resolves e-mail and internet problems internally and with service providers;
  • Diagnoses and resolves problems in response to reported incidents;
  • Performs data backups and disaster recovery operations;
  • Ensures the smooth and continuous operations of the Ministry’s network;
  • Plans, co-ordinates, implements and evaluates network security measures in order to protect data, software, and hardware;
  • In response to newly identified security threats, rapidly identifies and fixes any network devices;
  • Manages accounts, network rights and access to systems and equipment;
  • Provides documentation of network systems, operational procedures, network topology and hardware inventory;
  • Performs routine network startup and shutdown procedures, and maintains control records;
  • Ensures that users are aware of standard network practices and computer etiquette;
  • Daily administration of the LAN and WAN including system performance, stability, integrity, security and troubleshooting;
  • Performs hardware and software upgrades to network servers including operating systems and applications;
  • Monitors network performance in order to determine whether adjustments need to be made, and to determine where changes will need to be made in the future;
  • Helps with the roll out of desktop PCs; such responsibilities will include, software and hardware upgrade, planning and the general execution of desktop rollouts;
  • Configures and tests computer hardware, networking software and operating system software;
  • Recommends changes to improve systems and network configurations, and determine hardware or software requirements related to such changes;
  • Makes recommendations to the Information Systems Manager about recommended software and hardware the Company should invest in;
  • Provides end user support including problem resolutions relating to hardware, software, and communication issues;
  • Assists in managing VOIP telephony infrastructure;
  • Assists in managing Corporate email infrastructure;
  • Performs other related duties that may from time to time be assigned.


Required Knowledge, Skills and Competencies

  • Excellent oral and written communication skills
  • Customer and quality focus
  • Excellent interpersonal skills
  • Ability to manage external relationships
  • Good problem solving, decision making, planning and organizing skills
  • Goal/result oriented
  • Ability to perform typical advanced server and network administration skills to include upgrades and maintenance of hardware, operating systems, LAN/WAN, DNS, TCPIP, WINS and DHCP support functions
  • Ability to install, configure and troubleshoot Windows 2008/2012 Servers and active directory
  • Knowledge and expertise to formulate, develop, implement and document network security, backup procedures, disaster recovery plans and conduct systems analysis
  • Knowledge of in-house platforms such as Windows 2008/2012 Server, Exchange Server, SharePoint Server and Symantec Antivirus Corporate Edition
  • Ability to manage a Virtual Infrastructure such as VMware, XEN or Microsoft Hyper-V
  • Ability to maintain a patched system
  • Ability to analyze system logs
  • Knowledge of network infrastructure and operating systems
  • Understanding of information technology tools and techniques
  • Hands-on experience with database development
  • Knowledge of internet development tools
  • Proficient in utilizing existing and/or new technologies


Minimum Required Qualification and Experience

  • A Bachelor’s Degree in Computer Science, Information Systems or equivalent from an accredited institution; and
  • At least three (3) years’ working experience in an information technology environment.
  • Professional certification from Microsoft and CISCO would be an asset.

Salary range $1,587,379 - $1,886,895 per annum and any allowance(s) attached to the post.


Please note that only short listed applicants will be contacted.

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