KEY OUTPUTS
- Motor vehicle and Drivers’ Licences transactions processed and system updated;
- Applications for Taxpayer Registrations/Certificates processed;
- De-Registration Case created;
- Property Tax statements printed and submitted;
- Payment advice prepared;
- Documents zero rated;
- Information provided;
- Reports prepared and submitted.
KEY RESPONSIBILITY AREAS
Technical and Professional Duties:
- Processes applications for the relevant motor vehicle and Drivers’ licences transaction;
- Scans signatures on Driver’s licence application form, takes photograph of Taxpayer and generates Control number for Drivers’ Licence to be printed;
- Examines documents presented by taxpayers for the various transaction types for authenticity and completeness;
- Ensures that all information pertaining to the motor vehicle are crossed checked against the Import Entry (C87) document, insurance, MV01 form and Customs Online Enquiry;
- Copies, scans, uploads, attaches, stamps and signs the relevant source documents;
- Verifies that the information presented on the motor vehicle documents corresponds with that on the Automated Motor Vehicle System (AMVS) and enters the updated or new information to the system;
- Accepts Motor Vehicle Application form (MV01) and accompanying documents;
- Accepts substitutes Motor Vehicle title application, Application for Motor Vehicle Substitute Licence Plates;
- Secures all motor vehicle documents for transactions not completed (for eg.);
- Checks Customs Online Enquiry (C87 online);
- Confirms information entered into AMVS;
- Enters processed motor vehicle documents in log book;
- Vets Taxpayer Registration Number application for completeness and authenticity of documents keys information from application form into TRN system, and approves record to generate TRN;
- Photocopies supporting documents and issues generated number to taxpayer;
- Batches all TRN applications for submission to the Taxpayer Registration Centre;
- Scans and uploads TRN application to ECM;
- Issues TRN cards/letters and updates system with collection information;
- Assigns TRN generated by system, updates existing taxpayer’s information and issues TRN cards;
- Provides taxpayers with relevant and accurate information in accordance with the various tax legislations;
- Vets all applications for Trade Licences and keys information into RAiS;
- Verifies all new taxpayers’ documents for relevance and accuracy, assesses existing taxpayers’ accounts for updates and verifies documents for correctness for preparation of Tax Compliance Certificate (TCC);
- Checks external stakeholders clearance letters for completeness and authenticity, input information for the generation of TCC, approves and prints TCC;
- Checks taxpayers’ documents for relevance and accuracy in processing their applications for GCT registration, Deferment certificate and Withholding Tax Specified Service certificate and other related transactions;
- Creates De-registration cases for closed businesses;
- Codes application and input information on RAIS;
- Checks Revenue Administration System, directs payment and generates taxpayers’ payment advice for Property Tax;
- Calculates Property Tax obligations and prepares and issues certificate of payment of taxes upon request;
- Prepares transaction advice slip with the relevant amount to be paid for processing of transactions;
- Verifies information on motor vehicle documents presented by transferor corresponds with that on the AMVS’;
- Ensures that the reverse side of motor vehicle title is completed by the transferor and transferee, stamps and signs;
- Checks the National Securities Registry and updates AMVS with discharge of lien and endorses motor vehicle title;
- Provides the relevant returns for the various tax types and informs taxpayer on due dates and how to complete these forms;
- Vets taxpayer’s returns for completeness and accuracy;
- Checks all purchase orders submitted for zero rating for accuracy and ensures documents submitted are in accordance with zero rating procedures;
- Provides taxpayers with relevant and accurate information pertaining to processes within the tax offices;
- Verifies that all documents presented for zero rating are relevant and accurate;
- Manages the banking hall and front desk, providing updates and direction;
- Prepares weekly reports for daily transactions processed;
- Supports the identification and management of risks within the organization and by extension the respective area of work;
- Performs other related duties as assigned by the Manager, Taxpayer Service/Senior Taxpayer Service Officer.
PERFORMANCE STANDARDS
This job is satisfactorily performed when:
- All motor vehicle and Drivers’ licences transactions are processed within the agreed timeframe;
- Taxpayer Registration Numbers are assigned, updated and issued according to procedures within the agreed timeframe;
- Application for Tax Registrations/Certificates are processed in accordance with policies and the agreed timeframe;
- Certificate of payments for property tax are issued within the specified timeframe;
- Documents received are zero rated within the specified guidelines;
- Information is provided to the Taxpayer within the agreed timeframe;
- Reports prepared and submitted in keeping with established standard and agreed timelines;
AUTHORITY TO:
- Assign and issue TRN;
- Sign and stamp Motor Vehicle titles;
- Process Motor Vehicle and Drivers’ licence documents;
- Issue certificate of payments for property tax;
- Provide information.
REQUIRED COMPETENCIES
Specific Knowledge
- Comprehensive knowledge of the Automated Motor Vehicle (AMVS), Revenue Administration and Information System (RAiS), Property Tax System, Motor Vehicle Tracking System and TRN Legacy System;
- Working knowledge of Tax Administration Jamaica operations, policies and procedures;
- Working knowledge of computer systems and relevant applications;
- Knowledge of all the relevant tax laws, regulations and guidelines.
Required Skills and Specialised Techniques
- Excellent Customer Service and interpersonal skills;
- Excellent communication skill;
- Excellent team building skill;
- Very good time management skills.
Qualifications and Experiences
- Associate Degree in Business Administration or equivalent;
- One (1) year working experience.
WORKING CONDITIONS
- Normal office environment;
- Irregular working hours.
While we thank all applicants for their interest, only short-listed candidates will be contacted.
