Technical Problem Specialist

Organisation
The People Team
Reference
VAC-32510
Contract Type
Full-Time
Industries
Information & Communication Technology
Location
Antigua
Salary
Competitive Salary
Date Posted
09/09/2019
Expiry Date
23/09/2019
A fast growing international company seeking to further expand and diversify its team invites qualified candidates to apply for the position of Technical Problem Specialist.
 
Key Responsibilities:
  • Ensure investigation of underlying causes of real or potential anomalies in IT services.
  • Access to the difference systems to get logs, review monitor graphs, analyze the information and correlate the events from different systems to formulate theories about incident root causes.
  • Work with other IT groups and business stakeholders to define or recommend possible solutions or strategies and initiate corresponding requests for change (RFC) needed to re-establish quality of service.

 

Position Specific Requirements:

  • Degree in an IT related field or Microsoft and relevant technical certifications
  • Knowledge in hosting, deploying and working with LAMP (i.e. Linux, Apache, MySQL, PHP), Java, python and BASH.
  • Experience with Linux administration and investigation (i.e. Network diagnostics, services, etc.)

 

Only shortlisted candidates will be contacted.

 

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