Trust Officer

Contract Type
Banking & Financial Services
Competitive Salary
Date Posted
Expiry Date
This position reports to the Vice President, Trust Services and is responsible for the management of a portfolio of complex trusts and companies.


Your responsibilities will include:

  • being responsible for the management and administration for a portfolio of trusts
  • maximising and strengthening client relationships with beneficiaries and advisers in order to have appropriate knowledge to carry out the trust’s purposes and meet the needs of the beneficiaries
  • maintaining current information on beneficiaries and their changing needs and circumstances in order to prudently carry out the firm’s fiduciary duties
  • proactively organising and meeting principals and beneficiaries in person to resolve their concerns, and referring complex issues to management and ensuring trust and Bank policies are followed
  • analysing and interpreting trust deeds and related documents with a focus on reviewing trust documents for legal, tax, administrative and investment issues
  • authorising and committing the trust company on transactions
  • acting as a representative of the trust company to beneficiaries, advisers and colleagues
  • maintaining awareness of operational risk, taking action to limit exposure to risk and identifying issues to management
  • any other reasonable duties as assigned by management

Your experience/skills may include:

  • university degree in finance or business or a minimum of five years’ relevant experience in financial services or two years’ experience in trust administration
  • STEP designation preferred or a commitment to complete the STEP programme within the first two years of employment
  • strong understanding of investments and financial services with the ability to understand and interpret trust deeds, wills, bye-laws and all applicable/relevant legislation/guidelines relating to trusts, companies and proceeds of crime
  • good knowledge of trust industry best practice, principles, and policies and procedures
  • understanding and awareness of business risks and related controls
  • strong organisational skills, initiative, ability to work under pressure and multi-task with excellent attention to detail
  • excellent interpersonal and client verbal and written communication skills
  • proficient in Microsoft Office suite of applications


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