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Youth Staff

Date Posted
25th September 2017
Hospitality, Tourism & Food Service
Job Type
Cruise Ship
Not Disclosed

Job Summary

If you are outgoing, energetic, detail oriented and dedicated to over-the-top customer service, then this very rewarding opportunity is for you.

Job Description

In addition to your daily wage, Holland America Line provides the following compensation:

  • Roundtrip flights, pre-embarkation hotel and ground transportation to the ship.  
  • On board accommodations.
  • All meals to be taken in the guests’ restaurant Lido Café.
  • Complementary laundry services.
  • All on board medical services provided and paid for by HAL. (Shore side medical attention is at the employee’s expense).
  • Most uniform pieces, (white tennis shoes and a brown leather belt are supplied by the employee).
  • On board discounts; lounges, shops, internet services and satellite telephone.


Required Skills

  • Achieve performance goals for the HAL Youth Programs including Kids (3-7); Tweens (8-12) and Teens (13-17).
  • Implements and coordinates age-appropriate activities for group as assigned by the on board Youth Program Coordinator.
  • Socializes with and is highly visible to guests and parents.
  • Assists the Youth Program Coordinator and Cruise Director as necessary.
  • Assists as necessary with embarkation procedures.
  • Perform group-babysitting duties as necessary.
  • Socializes, interacts and maintains high visibility among guests.
  • Under the direction of the Cruise Director assists in all projects or duties necessary for the implementation of on-board programming including but not limited to entertainment related functions, activities and events.
  • Attends required abuse risk management training.
  • Adheres to procedures related to managing high-risk activities and supervising youths.

Required Experience

  • Candidates must have at least 2 years documented work with children.
  • Candidates must be at least 21 years of age.
  • Must be a team player and able to work in a fast paced environment.
  • Physically fit and able to perform duties that include physical excursion. This may include running up several flights of stairs.
  • Energetic and able to clearly communicate with our guests.
  • Organized and proactive.
  • Professional, polished and guest service oriented.
  • Able and willing to dedicate up to 10 hours per day/ 7 days a week to the children and families of Club HAL.
  • Successfully pass background and reference checks to be completed by Holland America Line.
  • In possession of a valid passport.
  • Must be able to obtain and successfully pass a full physical.  All expenses are the responsibility of the candidate.
  • Fluency in English is required.  Proficiency in a second language is preferable and is required for select itineraries. 


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