The incumbent leads SOC operations, coordinates security technology initiatives, investigates incidents, and recommends international standards to improve systems, infrastructure, and alignment with global best practices.

The incumbent installs, configures, and maintains PKI systems and network components, manages infrastructure and user access, performs backups, resolves incidents, and maintains the PKI website.

The incumbent supports training needs assessment, develops and coordinates training programmes, manages logistics, and contributes to policy development and evaluation of training effectiveness.

The incumbent oversees ICT needs for a government cluster, driving strategic tech initiatives to improve operations and reporting directly to the Senior Cluster Executive.