The incumbent consults with users to identify operational needs, documents functional requirements, bridges the gap with technical teams, and coordinates testing to ensure deployed solutions meet business goals.

The incumbent provides strategic leadership for cybersecurity, oversees risk management and incident response, enforces security policies, and advises executives on threat mitigation.

The incumbent ensures data integrity, manages system security and backups, develops operational continuity plans, and provides technical support and upgrades to optimize database performance.

The incumbent analyzes business needs, designs, codes, tests, and deploys applications and databases, and provides technical support and maintenance for the ministry's digital systems.

The incumbent manages databases, networks, and IT security, while providing technical support, system maintenance, and hardware or software solutions to ensure smooth ministry operations.

The incumbent manages, secures, and maintains the ministry's LAN, WAN, cloud services, and IT infrastructure while providing technical support and ensuring system reliability.

The Payroll Officer is directly responsible for the control and payment of salaries and wages, statutory deductions, and other salary-related documents in respect of monthly and fortnightly paid staff.

The incumbent ensures accurate and timely salary processing, manages statutory deductions and remittances, maintains employee records, and assists with budgeting and financial reconciliations.

The Customer Service Monitoring and Evaluation Officer is responsible for providing support and assistance in the collection and analysis of data and the preparation of relevant reports for monitoring and evaluation of the Customer Service Programme.

The Auditor examines financial records to ensure compliance with laws and accounting standards, evaluates management controls, and recommends corrective actions to improve ministry operations.