The incumbent is responsible for assisting with the organization and management of the administrative activities related to the Branch. the Public Affairs and Communication Branch.

The Public Relations Officer is responsible for providing assistance and support to the development, implementation and evaluation of the Ministry of National Security (MNS) public relations plans, programmes and strategies.

Under the general direction of the Ticketing System Transformation Manager, Major Technology Transformation Branch, the incumbent is responsible for overseeing the effective operation of the Ticket Management System and related ticketing solutions.