The incumbent captures guest memories, drives photo sales, ensures image quality, manages inventory, and leads premium studio sessions to support overall photo department goals.

The incumbent oversees all shipboard financial operations, ensuring compliance, accurate reporting, cash and inventory control, and team development to support smooth guest and crew transactions.

The incumbent manages shipboard financial operations, including cash handling, guest and crew transactions, while ensuring compliance with financial policies, leading staff training, and delivering high standards of guest financial service.

The incumbent leads the Guest Services team, ensuring smooth operations, high guest satisfaction, and effective issue resolution while promoting MedallionClass technology, maintaining financial accuracy, and upholding safety and compliance standards.

The incumbent oversees all crew administrative operations, including travel, documentation, immigration, and berthing, while ensuring efficient hotel system use, crew list accuracy, staff training, and compliance with policies and service standards.