The incumbent provides technical and administrative support, manages workflow, compiles and analyzes economic data, contributes to publications, and reviews policy and legislative proposals for the Research Department.

The incumbent assists in monitoring payment providers for compliance and systemic risk, supervises Payments Unit operations and reporting, and supports policy development on payment systems and financial inclusion.

Leads and supports outreach initiatives to promote SandDollar adoption, onboard merchants and customers, provide training, manage relationships, conduct nationwide campaigns, and address user queries to drive CBDC usage.