The incumbent develops, maintains, and updates the Authority’s website, intranet, and web-based software; ensures functionality, usability, and reliability; and supports users through training, troubleshooting, and documentation.

The Quality Control is responsible for creating, maintaining, and managing technical quality control processes and procedures to assess efficiency, validity, value and functional performance of computer systems and environments.

The incumbent leads strategic IST planning, policy development, and implementation to improve efficiency across the Authority. They oversee infrastructure, systems, security, training, and provide technical guidance to management.