The incumbent provides clerical support to the finance department by managing daily and voyage reporting, processing credit cards and gift orders, and assisting with inventory cycle counts and guest statements for shipboard and shoreside offices.

The incumbent provides multilingual guest support by managing front desk requests, handling concierge inquiries, and translating materials to ensure high-quality service and efficient problem resolution for international travelers.

The incumbent leads the onboard HR team as a strategic business partner, providing expert advice to leadership on employment legislation and culture building while developing people solutions and ensuring policy compliance within a DEI lens.

The incumbent directs shipboard food and beverage operations by overseeing departmental managers, and brand standards while ensuring strict compliance with environmental and safety policies to maximize guest satisfaction and operational efficiency.