The incumbent manages ICT support by installing and troubleshooting hardware/software, monitoring network security, conducting quarterly asset audits, and providing technical training to ensure system functionality and user productivity.

The Soil Scientist researches soil composition to improve sustainable agricultural productivity, manages soil databases, provides technical and policy advice, and conducts training to promote best practices in soil management.

Under the supervision of the Director, Human Resource Development, the Senior Human Resource Development Officer organizes, co-ordinates and administers the training functions, delivers training and prepares reports on all training activities.

Under the supervision of the Senior Gardener (LMO/TS 4), the Gardener Assistant (LMO/TS 2) is responsible for the general maintenance of the Gardens and facility.

The incumbent directs botanical garden operations by managing maintenance schedules, plant collections, and budgets while overseeing landscaping, public outreach, and research activities to ensure facility standards and species preservation.

The incumbent directs cartographic operations by analyzing geodetic data and aerial photography to design, compile, and revise maps, while managing digital databases and ensuring technical accuracy through rigorous quality inspections.

The incumbent directs customer service evaluation by managing operational plans and budgets while conducting comprehensive surveys and audits to analyze feedback, monitor performance metrics, and recommend service delivery improvements.

The incumbent directs customer service operations by managing strategic plans, budgets, and service initiatives to optimize performance, resolve complaints, and provide training to ensure high-quality, efficient service delivery.

Under the supervision of the Manager, Administration and Support Services, the Handyman/Gardener conducts landscaping activities as required, ensures maintenance of the grounds and lawns of the Ministry's compound.

The incumbent directs facilities and contract management by overseeing building construction and maintenance, preparing technical specifications and bills of quantities, and supervising contractors to ensure project delivery and fiscal compliance.