Customer Relations Manager

Organisation
Guyana Water Incorporated
Reference
VAC-64443
Contract Type
Full-Time
Industries
Customer Service & Call Centre
Location
Georgetown
Salary & Benefits
Date Posted
23/07/2026
Expiry Date
07/08/2026
Manage the Call Centre and Customer Services Division, including multi-channel customer interactions, billing accuracy, staff supervision, and departmental budget administration.

 

Qualifications & Experience

  • Master’s Degree in Social Science or Administration + 3 years relevant experience; 

OR 

  • Bachelor’s Degree in Management or Economics + 5 years of similar experience.

 

 

 

Required Competencies

  • Managerial: Strong leadership, staff supervision, strategic planning, budget administration, policy interpretation, and conflict resolution. 
  • Functional: Proficiency in reporting, financial/data analysis, information systems troubleshooting, utility billing systems, and understanding of distribution networks.

 

  • Register and Apply
    Log In and Apply

    Please fill in the form, upload your CV to complete your application. You will also register during this process to enable you to log in track your application and setup Job Alerts.

    By submitting this form you agree to our terms of use
    Register & Apply

    You may also be interested in...

    Steward (Aruba Marriott Resort) - Aruba
    The Steward operates dishwashing equipment, sanitizes kitchen facilities and equipment, manages waste and recycling, and handles deliveries and inventory stock storage to maintain cleanliness standards.
    Salary & Benefits: Town/City: Aruba
    Lifestyle Bartender - Mercat - Aruba
    Our bartenders have the basics down, but are constantly on the look-out for new trends, micro-local offerings, and guests’ evolving needs.
    Salary & Benefits: Town/City: Aruba
    Casino Security Officer (Aruba Marriott Resort) - Aruba
    The Casino Security Officer ensures property safety through patrols, surveillance, and access control, responds to emergencies and incidents, and maintains comprehensive documentation and incident reports.
    Salary & Benefits: Town/City: Aruba
    Accounting Supervisor (Aruba Marriott Resort) - Aruba
    The Accounting Supervisor maintains financial records by processing transactions, reconciling accounts, issuing bills, managing billing collections and period-end reports, and securing financial data and assets.
    Salary & Benefits: Town/City: Aruba
    Cook III (Aruba Marriott Resort) - Aruba
    The Cook prepares ingredients, operates kitchen equipment, and cooks meals according to recipes and quality standards while maintaining station cleanliness and food safety regulations.
    Salary & Benefits: Town/City: Aruba