Investigator - Statistician (GMG/SEG2) – Headquarters

Responsibilities include, but are not limited to:

• Provides accurate qualitative and quantitative statistical data to aid in the identification of critical performance indicators and assist in the development of the Commission’s strategic objectives;
• Aids in the development of, and monitors performance indicators to measure and report on the effectiveness of the Commission’s strategic plan;
• Ensures the collection, analysis, tabulation and presentation of data for storage in the statistics database and for inclusion in reports or in making recommendations;
• Develops and initiates innovative statistical techniques and protocols for the Commission, to assist in discharging its strategic objectives;
• Ensures that established policies, standards and investigative procedures are consistently monitored and reviewed through the design of specialized monitoring and evaluation tools;
• Establishes monitoring systems to track and report on performance of all departments, employees and programmes, against specific, measurable and realistic targets;
• With the use of data, informs on divergence from performance targets and assists with the development of strategies to close performance gaps;
•  Integrates data using software packages such as SPSS, SAS, ArcView, MS Office Suite etc. for the creation and maintenance of databases;
• Conducts quality assessment of the Commission’s case files through periodic inspections and file audits in order to ensure the quality and integrity of the Commission’s investigations;
• Ensures that the performance of investigative teams is continuously monitored and statistics provided monthly to all relevant stakeholders;
• Contributes to the drafting of Monthly, Quarterly and Annual Reports by the provision of statistical information and findings;
• Investigates customer complaints and non-conformance issues.

Minimum Required Qualifications and Experience

• Undergraduate Degree in Statistics, Social Sciences, Economics or any other related discipline;
• Three (3) years’ working experience in the statistical field or data analysis; and
• Specialized training or proven experience in the use of statistical tools and methods.

Specific Knowledge (however acquired) required to start

• Expert knowledge of the use of statistical software and statistical tools (e.g. SPSS, SAS);
• Comprehensive knowledge of the principles and practices of data analysis;
• Sound knowledge of data interpretation;
• Comprehensive knowledge of relevant computer systems; and,
• Knowledge of the Independent Commission of Investigations Act.

Required Skills and Specialised Techniques

• Excellent analytical, data interpretation and problem-solving skills;
• Excellent planning and organisational skills;
• Superior communication skills, both orally and in writing, to a variety of audiences;
• Good interpersonal skills;
• Demonstrated skills in data-gathering methodologies;
• Ability to work on own initiative and result oriented;
• Good customer service skills.

Thank you for your interest; however, only shortlisted applicants will be contacted.