Leads youth program operations, ensuring safety, staff development, guest satisfaction, and efficient resource use, while aligning with entertainment strategy and fostering cross-department collaboration and a positive team culture
Leads the onboard HR team, advising leadership on HR strategy, policies, and compliance while fostering a supportive work environment aligned with company goals and employment best practices.
Handles payroll processing, repatriation, and crew support; manages global currency exchange and cash floats; oversees time and attendance tracking; ensures compliance and coordination with HR and Payroll teams.
Supports smooth dining operations, assists with reservations, engages guests warmly, and ensures exceptional experiences through professionalism, teamwork, and effective problem-solving across dining venues.
The incumbent warmly welcomes guests, manages reservations and seating, ensures smooth dining experiences, and expresses sincere appreciation to leave lasting positive impressions throughout the cruise.
Oversees eco-friendly laundry operations, ensuring quality linen output, machine efficiency, safety compliance, staff supervision, and accurate reporting while maintaining high productivity, cleanliness, and inventory control.
The incumbent manages all onboard communication services, drives sales and revenue, oversees the Internet Café, provides guest tech support, and collaborates with shipboard teams to ensure a seamless communication experience.
The incumbent oversees HR functions onboard, supports all departments in employee relations, training, and policy compliance, and serves as the liaison between corporate and shipboard teams to implement HR initiatives.
The incumbent facilitates digital learning and social media classes, supports guest tech needs, manages internet café operations, assists with audiovisual setups, and collaborates with onboard and shore-side teams to enhance guest experiences.
The incumbent upholds company values, ensures crew clearance and payroll compliance, manages financial reporting, facilitates communication, and supports collaboration with onboard HR and training teams.
